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Shockwave Flash crashing

Được đăng

Shockwave Flash 12.0.0.77 keeps crashing. It was only installed on 14 March 2014 and I am told it is up to date. I am running Firefox 28.0 on Windows 7 home premium.

The message I get is Warning: Unresponsive Plugin Shockwave Flash maybe busy, or it may have stopped responding, <snip>

I used to get this with an older version of Shockwave Flash and an older verison of Firefox, but in the last few days it has started to happen again (since I updated Firefox to the latest version).

Shockwave Flash 12.0.0.77 keeps crashing. It was only installed on 14 March 2014 and I am told it is up to date. I am running Firefox 28.0 on Windows 7 home premium. The message I get is Warning: Unresponsive Plugin Shockwave Flash maybe busy, or it may have stopped responding, <snip> I used to get this with an older version of Shockwave Flash and an older verison of Firefox, but in the last few days it has started to happen again (since I updated Firefox to the latest version).

Giải pháp được chọn

You can check for problems with current Shockwave Flash plugin versions and try this:

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin

See also:

Đọc câu trả lời này trong ngữ cảnh 9

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 12.0 r0
  • iTunes Detector Plug-in
  • Google Update
  • 5.1.30214.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • GEPlugin

Ứng dụng

  • Firefox 28.0
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; rv:28.0) Gecko/20100101 Firefox/28.0
  • URL hỗ trợ: http://support.mozilla.com/1/firefox/28.0/WINNT/en-GB/eu/

Tiện ích mở rộng

  • Adblock Plus Pop-up Addon 0.9.1 (adblockpopups@jessehakanen.net)
  • Ad-blocker for Gmail 2.8.3 (jid0-AocRXUCRsLTCYvn6bgJERnwfuqw@jetpack)
  • Advanced SystemCare Surfing Protection 1.0 (ascsurfingprotection@iobit.com)
  • BaJa AdBlocker 1.1 (arief.suharsono@gmail.com)
  • Dictionary Extension 3.0.12.1 (jid0-raWjElI57dRa4jx9CCiYm5qZUQU@jetpack)
  • FirefoxAdKiller 0.87 ({b1df372d-8b32-4c7d-b6b4-9c5b78cf6fb1})
  • PageTweak 1.0.5 ({15312e9a-4905-48da-aae4-15b24bdc2a24})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Webmail Ad Blocker 4.24 (gmailnoads@mywebber.com)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: ATI Mobility Radeon HD 3650
  • adapterDescription2:
  • adapterDeviceID: 0x9591
  • adapterDeviceID2:
  • adapterDrivers: atiumdag atidxx32 atidxx64 atiumdva atiumd64 atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 6-25-2009
  • driverDate2:
  • driverVersion: 8.631.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 3650 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 9

Thay đổi cài đặt

  • accessibility.typeaheadfind: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.memory.capacity: 65536
  • browser.display.show_image_placeholders: True
  • browser.places.smartBookmarksVersion: 6
  • browser.sessionstore.max_tabs_undo: 0
  • browser.sessionstore.max_windows_undo: 0
  • browser.sessionstore.resume_from_crash: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
  • browser.startup.homepage: http://www.google.co.uk/
  • browser.startup.homepage_override.buildID: 20140314220517
  • browser.startup.homepage_override.mstone: 28.0
  • browser.tabs.warnOnClose: False
  • browser.urlbar.autocomplete.enabled: True
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 28.0
  • keyword.url: http://uk.search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=198484&p=
  • network.cookie.prefsMigrated: True
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 16
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining.maxrequests: 8
  • network.http.request.max-start-delay: 0
  • places.database.lastMaintenance: 1396431304
  • places.history.expiration.transient_current_max_pages: 79611
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.expose_full_path: True
  • plugin.importedState: True
  • plugin.state.java: 0
  • plugin.state.np32dsw: 2
  • plugin.state.npdeployjava: 0
  • plugin.state.nppl: 0
  • plugin.state.nprndlhtml5videoshim: 0
  • plugin.state.nprndlpepperflashvideoshim: 0
  • plugin.state.nprpplugin: 0
  • plugin.state.npwlpg: 0
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1395225202

Linh tinh

  • Người dùng JS: Có
  • Có thể tiếp cận: Không
peaceofmind500 0 giải pháp 3 câu trả lời
Được đăng

I've had Chrome and didn't like it. In Windows 7 I went to the control panel then Programs and Features/ then Adobe Flash Player Active x and Adobe Flash Player Plugin/ deleted each one. Went to Adobe and installed the Flash Player 14 and the active X was automatically installed with the player. I'm all set and NO problems.

I've had Chrome and didn't like it. In Windows 7 I went to the control panel then Programs and Features/ then Adobe Flash Player Active x and Adobe Flash Player Plugin/ deleted each one. Went to Adobe and installed the Flash Player 14 and the active X was automatically installed with the player. I'm all set and NO problems.
N30rebel 0 giải pháp 10 câu trả lời
Được đăng

"I'm all set and NO problems."

Can't say the same after doing the same. Hope your pc stays okay.

"I'm all set and NO problems." Can't say the same after doing the same. Hope your pc stays okay.
slinkydog 0 giải pháp 1 câu trả lời
Được đăng

Problem:

I had the message "Shockwave flash may be busy" message all the time on mozilla firefox (running Windows 7 on many of my laptops) recently.

https://support.cdn.mozilla.net/media/uploads/images/2014-08-06-10-58-32-8feb19.png

I tried all kinds of other solutions but here is what finally fixed it.

Solution:

I pulled up any random youtube.com video and right clicked on the video itself once the video started playing. Then I selected "Settings" from the list of options.

https://support.cdn.mozilla.net/media/uploads/images/2014-08-06-10-58-37-5ebb39.png

Next a small box with the title "Adobe Flash Player Settings" showed up with the Display tab selected by default. From there I saw that "Enable hardware acceleration" checkbox was checked and so I unchecked that box and then hit the "Close" button.

https://support.cdn.mozilla.net/media/uploads/images/2014-08-06-10-58-26-b87731.png

I closed all my mozilla firefox browsers and then opened mozilla new and went to a page that used to crash and it no longer crashed.

Problem: I had the message "Shockwave flash may be busy" message all the time on mozilla firefox (running Windows 7 on many of my laptops) recently. https://support.cdn.mozilla.net/media/uploads/images/2014-08-06-10-58-32-8feb19.png I tried all kinds of other solutions but here is what finally fixed it. Solution: I pulled up any random youtube.com video and right clicked on the video itself once the video started playing. Then I selected "Settings" from the list of options. https://support.cdn.mozilla.net/media/uploads/images/2014-08-06-10-58-37-5ebb39.png Next a small box with the title "Adobe Flash Player Settings" showed up with the Display tab selected by default. From there I saw that "Enable hardware acceleration" checkbox was checked and so I unchecked that box and then hit the "Close" button. https://support.cdn.mozilla.net/media/uploads/images/2014-08-06-10-58-26-b87731.png I closed all my mozilla firefox browsers and then opened mozilla new and went to a page that used to crash and it no longer crashed.
MichaelArmstrong 3 giải pháp 50 câu trả lời
Được đăng

Shockwave 12.1, installed 8/1/2014, started crashing this morning:

c6dfef9a-80e9-460d-bd45-a7e44f12e5e7 8/18/2014 6:43 AM 6610bc6b-1ac4-427e-ac9d-c402bb175f32 8/18/2014 6:43 AM 0f7af76f-4264-4437-b376-b4e60ad1dd97 8/18/2014 6:41 AM 48e8060a-7680-4544-a9b3-30afd8b6a92c 8/18/2014 6:40 AM

I've de-activated it for now.

Shockwave 12.1, installed 8/1/2014, started crashing this morning: c6dfef9a-80e9-460d-bd45-a7e44f12e5e7 8/18/2014 6:43 AM 6610bc6b-1ac4-427e-ac9d-c402bb175f32 8/18/2014 6:43 AM 0f7af76f-4264-4437-b376-b4e60ad1dd97 8/18/2014 6:41 AM 48e8060a-7680-4544-a9b3-30afd8b6a92c 8/18/2014 6:40 AM I've de-activated it for now.
majinsnake 0 giải pháp 1 câu trả lời
Được đăng

Here is mine. This is in the Firefox Aurora browser.

Report ID Date Submitted bp-hr-20140906-18d4aaaf-d941-43c3-a7e2-f9b2f4e0c9fc 9/6/2014 3:18 PM

bp-hr-20140905-c85e46d7-e620-4d8e-9817-db3c81a8c255 9/5/2014 12:21 AM

bp-ef00d5af-bfc3-426d-809c-625492140903 9/2/2014 11:00 PM

bp-hr-20140901-30c9b5bc-3a89-43cc-9933-436122f1d557 9/1/2014 12:46 PM

bp-hr-20140901-30c9b5bc-3a89-43cc-9933-436122f1d557 9/1/2014 12:46 PM

Here is mine. This is in the Firefox Aurora browser. Report ID Date Submitted bp-hr-20140906-18d4aaaf-d941-43c3-a7e2-f9b2f4e0c9fc 9/6/2014 3:18 PM bp-hr-20140905-c85e46d7-e620-4d8e-9817-db3c81a8c255 9/5/2014 12:21 AM bp-ef00d5af-bfc3-426d-809c-625492140903 9/2/2014 11:00 PM bp-hr-20140901-30c9b5bc-3a89-43cc-9933-436122f1d557 9/1/2014 12:46 PM bp-hr-20140901-30c9b5bc-3a89-43cc-9933-436122f1d557 9/1/2014 12:46 PM

Được chỉnh sửa bởi majinsnake vào

MichaelArmstrong 3 giải pháp 50 câu trả lời
Được đăng

Still a problem after installing FF 32.0. Seems to be site-specific, since Shockwave actually works more than it doesn't.

Shockwave Flash

   File: NPSWF32_14_0_0_179.dll,NPSWF32_14_0_0_145.dll
   Path: C:\Windows\system32\Macromed\Flash\NPSWF32_14_0_0_179.dll,C:\Windows\system32\Macromed\Flash\NPSWF32_14_0_0_145.dll
   Version: 14.0.0.179
   State: Enabled
   Shockwave Flash 14.0 r0

Most recent: c7e8db08-edb4-42e0-9629-c0bd2b68c1ae 9/5/2014 7:46 PM bp-2306e08e-b54d-4654-9961-cd5ae2140905 9/5/2014 7:45 PM 180ef68e-26f0-4031-aa6a-6f38441e22dd 9/5/2014 7:44 PM

Still a problem after installing FF 32.0. Seems to be site-specific, since Shockwave actually works more than it doesn't. Shockwave Flash File: NPSWF32_14_0_0_179.dll,NPSWF32_14_0_0_145.dll Path: C:\Windows\system32\Macromed\Flash\NPSWF32_14_0_0_179.dll,C:\Windows\system32\Macromed\Flash\NPSWF32_14_0_0_145.dll Version: 14.0.0.179 State: Enabled Shockwave Flash 14.0 r0 Most recent: c7e8db08-edb4-42e0-9629-c0bd2b68c1ae 9/5/2014 7:46 PM bp-2306e08e-b54d-4654-9961-cd5ae2140905 9/5/2014 7:45 PM 180ef68e-26f0-4031-aa6a-6f38441e22dd 9/5/2014 7:44 PM
macd723 0 giải pháp 4 câu trả lời
Được đăng

I just wanted to say, that this has been a problem for years! for as long as i have been using Firefox, in every windows, ie. xp, vista, 7, 8. I have tried everything over the years, as well as other people. i have been reading the blogs, and the only thing i've read is the same old story. reset, reinstall, turn this off, turn this on. and none of it works! it's time someone addressed this to find out what is wrong. is it Firefox? is it shockwave flash? it gets annoying when your trying to watch a show on the computer, and it keeps crashing. i really feel as though Mozilla just doesn't care and doesn't want to deal with this. i'm about to switch to some other browser.

I just wanted to say, that this has been a problem for years! for as long as i have been using Firefox, in every windows, ie. xp, vista, 7, 8. I have tried everything over the years, as well as other people. i have been reading the blogs, and the only thing i've read is the same old story. reset, reinstall, turn this off, turn this on. and none of it works! it's time someone addressed this to find out what is wrong. is it Firefox? is it shockwave flash? it gets annoying when your trying to watch a show on the computer, and it keeps crashing. i really feel as though Mozilla just doesn't care and doesn't want to deal with this. i'm about to switch to some other browser.
archr 0 giải pháp 13 câu trả lời
Được đăng

bp-6c2ec2bf-21c5-4c86-9d3a-facfc2140928 9/28/2014 7:02 PM bp-4b1a53b1-b247-45a4-8d12-4d9602140928 9/28/2014 7:00 PM bp-452879bf-2328-4ab6-a1a6-7b8e82140720 7/20/2014 9:46 AM bp-4bc8df7b-d649-450f-9a0d-e00052140926 9/25/2014 9:56 PM

i have the same problem
bp-6c2ec2bf-21c5-4c86-9d3a-facfc2140928 9/28/2014 7:02 PM bp-4b1a53b1-b247-45a4-8d12-4d9602140928 9/28/2014 7:00 PM bp-452879bf-2328-4ab6-a1a6-7b8e82140720 7/20/2014 9:46 AM bp-4bc8df7b-d649-450f-9a0d-e00052140926 9/25/2014 9:56 PM i have the same problem
MichaelArmstrong 3 giải pháp 50 câu trả lời
Được đăng

I've upgraded to 32.0.3, but continue to run with Shockwave Flash in "Ask to activate" mode. Seems to hurt a lot of advertising, which isn't a bad thing. Haven't seen any crashes lately, even when I selectively activate Flash.

I've upgraded to 32.0.3, but continue to run with Shockwave Flash in "Ask to activate" mode. Seems to hurt a lot of advertising, which isn't a bad thing. Haven't seen any crashes lately, even when I selectively activate Flash.
macd723 0 giải pháp 4 câu trả lời
Được đăng

the thing is, all the advice these Mozilla people give, will only work for a short period of time. but then, you can also fix it for a short period of time by refreshing the page. Shockwave goes down once a day when i'm trying to watch a show on the net. like i said, this has been going on for years, and no one has done anything to fix it yet. you can go back 5 years and see the same advice given in posts. and yet also see comments stating it only worked for a day or so. they only give short work arounds, and never fix the problem.

the thing is, all the advice these Mozilla people give, will only work for a short period of time. but then, you can also fix it for a short period of time by refreshing the page. Shockwave goes down once a day when i'm trying to watch a show on the net. like i said, this has been going on for years, and no one has done anything to fix it yet. you can go back 5 years and see the same advice given in posts. and yet also see comments stating it only worked for a day or so. they only give short work arounds, and never fix the problem.
Tyler Downer
  • Top 25 Contributor
  • Moderator
1538 giải pháp 10733 câu trả lời
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Just FYI, Flash is developed by Adobe, not Mozilla. We can't fix it, because if we could we would. We are working on other options (Building our own alternative for example) but they aren't easy and take time). Until then, we can only give workarounds. If you want to complain, please complain to Adobe.

Just FYI, Flash is developed by Adobe, not Mozilla. We can't fix it, because if we could we would. We are working on other options (Building our own alternative for example) but they aren't easy and take time). Until then, we can only give workarounds. If you want to complain, please complain to Adobe.
N30rebel 0 giải pháp 10 câu trả lời
Được đăng

Will we ever come to find out that Microsoft has a pact with Adobe to blunt the appeal of Mozilla Fire Fox with Flash crashes?

Will we ever come to find out that Microsoft has a pact with Adobe to blunt the appeal of Mozilla Fire Fox with Flash crashes?
MichaelArmstrong 3 giải pháp 50 câu trả lời
Được đăng

I keep an unmodified installation of IE11 around for several reasons, one of which is to access Web content that Firefox can't. This install also deletes all cookies, history, etc., on closing, so it should be a pristine IE11 every time it opens.

I'm sympathetic to Mozilla's position, but the fact remains (as I recall -- I'll work to verify that) that Firefox crashes sometimes when Flash runs, but not when running my IE11 (and other browsers as well, perhaps), when rendering the same website and content.

For everyone's information, Adobe has a similar forum and long thread on the same issue at https://forums.adobe.com/thread/1283944. In that thread they refer to a bug-reporting site at https://bugbase.adobe.com/, where (after registering, etc.) one can post crash information for Adobe to investigate.

Whether the "fault" lies with Flash or Firefox, I can't say. I would hope that continued reporting of crashes to both sites will help determine which finger to point, and will offer any help I can, although my skills and resources aren't what they used to be.

I keep an unmodified installation of IE11 around for several reasons, one of which is to access Web content that Firefox can't. This install also deletes all cookies, history, etc., on closing, so it should be a pristine IE11 every time it opens. I'm sympathetic to Mozilla's position, but the fact remains (as I recall -- I'll work to verify that) that Firefox crashes sometimes when Flash runs, but not when running my IE11 (and other browsers as well, perhaps), when rendering the same website and content. For everyone's information, Adobe has a similar forum and long thread on the same issue at https://forums.adobe.com/thread/1283944. In that thread they refer to a bug-reporting site at https://bugbase.adobe.com/, where (after registering, etc.) one can post crash information for Adobe to investigate. Whether the "fault" lies with Flash or Firefox, I can't say. I would hope that continued reporting of crashes to both sites will help determine which finger to point, and will offer any help I can, although my skills and resources aren't what they used to be.