Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I updated from Windows 8.0 to Windows 8.1 and ever since Firefox has run somewhat strangely. In particular when on sites with a lot of images like Facebook,etc

  • 14 trả lời
  • 50 gặp vấn đề này
  • 13620 lượt xem
  • Trả lời mới nhất được viết bởi guigs

more options

Hello, I am writing as I am experiencing some issues with my favorite web browser after updating to Windows 8.1. Here are some details. I updated from Windows 8.0 to Windows 8.1 and ever since Firefox has run somewhat strangely. In particular when on sites with a lot of images like Facebook. It is like there is some kind of Flikr effect between the desktop and the images and between the images and the browser (almost like old 16 bit video games flikering). It is not too bad but it is an issue. I have tried resetting firefox and restarting the computer. I haven't tried a repair, and I haven't done an uninstall yet.

Giải pháp được chọn

hello, turning off hardware acceleration in firefox does need a restart of the application to take effect. did you try that too?

please also see if there's an update to your graphics drivers available...

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (14)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

I have the same trouble but a little more information. This flicker is the "hour glass' or in win 8.1 "spinning circle of dots' that happens about every 5sec and last 1-2 sec. As if Firefox keeps pausing to load/update something on a page. This can happen on any page and once it starts you must quit FireFox because it slows way down.

I think this is what the OP sees.

Được chỉnh sửa bởi Ray50 vào

more options

Yes, it is very had for me to get a screenshot of it. It isn't actually specific to the images themselves, however it does affect them in way that Ray50 describes. It is almost as if they blur out for a second or two. It can also get a little strange in that the screen may go seemingly "black" with only some of the content rendering in a flicker type effect and then go back to normal. If I can get a screenshot I will try. I would imagine that other users are experiencing this as well. Again after upgrading to windows 8.1

more options

Try to disable hardware acceleration in Firefox.

more options

First I removed FireFox(v25) and did a new install of v26. OK so far.

If I do have trouble again I will try the above ideas...thanks cor-el.

Được chỉnh sửa bởi Ray50 vào

more options

I uninstalled Firefox, and reinstalled it and am still seeing the issue. Also tried disabling and enabling the hardware acceleration feature and and still seeing the issue when rendering images. Any ideas?

more options

Here is an image. I was able to catch the behavior. Normally the images may blur out just a tad and then go back to normal. In this image they are all one color for a moment which is a little unusual but it does happen. Please let me know if there is a fix for this.

more options

I was able to catch the issue in action. It seems to happen when scrolling or hovering over images. Here is the same issue before and after.

more options

Giải pháp được chọn

hello, turning off hardware acceleration in firefox does need a restart of the application to take effect. did you try that too?

please also see if there's an update to your graphics drivers available...

more options

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)

Also make sure that your security software isn't causing these problems.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

Thank you for reporting this issue. Currently Mozilla Support is investigating this issue for a root cause. The bug that is currently in progress can be tracked here: Bug 949275 - Webpages tear while scrolling

If you have more information from the about:support page with an issue continuing after updating the driver, this will be helpful. Thank you.

more options

thank you for helping, the issue seems to have been caused by the hardware accelerator

more options

Today switched to Win 8.1 and was unpleasantly surprised. Same issue, not on all sites but on the ones I open for a first time, the cached ones don't have the issue by now.

I don't wanna make clear install of FF because I have too many add-ons (and specific setting on them) and bookmarks.

more options

Hi vessto,

It is possible to back all of that up by backing up the Profile folder.Profile Manager - Create, remove, or switch Firefox profiles and Recovering important data from an old profile