Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Whenever i want to type anything and i click on there with my mouse. My cursor appare a "half line" below the line where you can type. I know it's a bit vague

  • 2 trả lời
  • 2 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

About half of the times I try to type something on a web site. The cursor appears about "half a line" below where i can type. When this happens and i start to type the website will move all over the place. It mostly happens with facebook chat. But also on other sites

Tất cả các câu trả lời (2)

more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

Thank you.

more options

If this is in a Java applet or input field from other plugins then make sure that you have the latest updates of the involved plugins.

Check for plugins that need to be updated.