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I've tried v19, then 18 and now v20 and they all crash. How do I stop this? I hate IE but at least it works for two solid minutes.

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At first all I knew was my browser somehow entered full-screen (which I never knew it could do) AND it kept crashing. This was just after updating to "v19.whatever". The fullscreen bit seems to have been another symptom of this glitch, btw.

I came hear and so tried Firefox safemode, no dice. I tried scanning with MBAM and SAS. No joy. I disabled plugins- no change. I downgraded back to v18...still Nada. I upgraded to the v20-something beta...Still crashes. This really sucks. At least it's not just me by the looks of things.

Sometimes it crashes five times in two minutes, other times it might go an hour. Hopefully not until I post this...


Also, I'm using Win764 not Win8.

At first all I knew was my browser somehow entered full-screen (which I never knew it could do) AND it kept crashing. This was just after updating to "v19.whatever". The fullscreen bit seems to have been another symptom of this glitch, btw. I came hear and so tried Firefox safemode, no dice. I tried scanning with MBAM and SAS. No joy. I disabled plugins- no change. I downgraded back to v18...still Nada. I upgraded to the v20-something beta...Still crashes. This really sucks. At least it's not just me by the looks of things. Sometimes it crashes five times in two minutes, other times it might go an hour. Hopefully not until I post this... Also, I'm using Win764 not Win8.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 11.6 r602
  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • npFFApi

Ứng dụng

  • Firefox 20.0
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
  • URL hỗ trợ: http://support.mozilla.org/1/firefox/20.0/WINNT/en-US/

Tiện ích mở rộng

  • Feedback 1.2.2 (testpilot@labs.mozilla.com)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • ZoneAlarm Security Engine 1.5.393.18 ({FFB96CC1-7EB3-449D-B827-DB661701C6BB}) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: AMD Radeon HD 7660D
  • adapterDescription2:
  • adapterDeviceID: 0x9901
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 5-4-2012
  • driverDate2:
  • driverVersion: 8.947.0.0
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7660D)
  • windowLayerManagerType: Direct3D 10

Thay đổi cài đặt

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.update: False
  • browser.startup.homepage_override.buildID: 20130220104816
  • browser.startup.homepage_override.mstone: 20.0
  • browser.tabs.onTop: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1361370080
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
ideato 893 giải pháp 6250 câu trả lời
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Hello cort, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your cooperation!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.


thank you

Hello cort, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash. #Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports. #Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here. Thank you for your cooperation! More information and further troubleshooting steps can be found in the [[Firefox crashes]] article. thank you
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Người tạo câu hỏi

OK, here you go:

bp-e5b628fa-f07a-44f8-8dab-be9492130302  3/2/2013  5:01 AM
bp-c0e0e642-c133-4153-8ccc-56b092130302  3/2/2013  4:03 AM
bp-10ec59bb-82b9-4a1c-87a0-fee8a2130302  3/2/2013  4:02 AM
bp-c388cc06-c00c-4fb7-a11f-b9d9f2130302  3/2/2013  3:59 AM
bp-004dc3ff-8bbc-410a-8ed5-b62372130302  3/1/2013  11:04 PM
OK, here you go: <pre><nowiki>bp-e5b628fa-f07a-44f8-8dab-be9492130302 3/2/2013 5:01 AM bp-c0e0e642-c133-4153-8ccc-56b092130302 3/2/2013 4:03 AM bp-10ec59bb-82b9-4a1c-87a0-fee8a2130302 3/2/2013 4:02 AM bp-c388cc06-c00c-4fb7-a11f-b9d9f2130302 3/2/2013 3:59 AM bp-004dc3ff-8bbc-410a-8ed5-b62372130302 3/1/2013 11:04 PM</nowiki></pre>

Được chỉnh sửa bởi cor-el vào

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Câu trả lời hữu ích

Well I'm glad and all to help you learn more about the problem, but I could hardly call that a "Chosen Solution" considering my browser is still crashing...

Well I'm glad and all to help you learn more about the problem, but I could hardly call that a "Chosen Solution" considering my browser is still crashing...
cor-el
  • Top 10 Contributor
  • Moderator
17476 giải pháp 157949 câu trả lời
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See:

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

See: *http://kb.mozillazine.org/Firefox_crashes *https://support.mozilla.org/kb/Firefox+crashes Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox ---- Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.