I cannot download any article or image - the prompting box is there, but no article or image is downloaded.
If I right click and select save image, or select "save page as . ." as, or if I go to the toolbar and select "save page as . . ." the prompting box disappears when I click on, and nothing gets saved. I'm quite frustrated because I save a lot of things to my files.
I've been using Opera in the meantime, and it works fine in this regard.
Tất cả các câu trả lời (1)
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.