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When responding to an email (SmarterMail 5.x) the content is converted to "text" instead of staying HTML.

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Smartermail 5.x is the email system my ISP uses. This issue does not occur in Internet Explorer, the reply looks exactly like the original email. What setting do I need to change to correct this? I've looked through everything I can think of and can't find anything that looks applicable, but since it works with IE, it has to be something with Firefox.

Smartermail 5.x is the email system my ISP uses. This issue does not occur in Internet Explorer, the reply looks exactly like the original email. What setting do I need to change to correct this? I've looked through everything I can think of and can't find anything that looks applicable, but since it works with IE, it has to be something with Firefox.

Tất cả các câu trả lời (1)

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also: