Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Why can I no longer type in my subject line (Email) of newly composed Emails?

  • 4 trả lời
  • 5 gặp vấn đề này
  • 140 lượt xem
  • Trả lời mới nhất được viết bởi designgirl

more options

I Use Go Daddy Email which is online. This first started happening on my laptop, - my home computer was fine. The next day, it started happening on my home computer. I can not type anything into the subject line. I am not even sure if this is a Mozilla problem. Can anyone help with this?

Tất cả các câu trả lời (4)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

more options

Thanks for the suggestion, but it did not do it. Any other suggestions? Thanks!

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

I had this problem too with a GoDaddy email acct; it is a defect in Mozilla Firefox 17, solved by uninstalling the program and reinstalling the previous edition of Firefox 16. Email is working again, subject line is active.