Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

reformatted 2 computers need bookmarks back from sync

  • 4 trả lời
  • 1 gặp vấn đề này
  • 69 lượt xem
  • Trả lời mới nhất được viết bởi wowow13

more options

i was having problems with firefox 16 and it kept freexing and not responding .. so i removed it and reinstalled ... i forgot that i had also reformatted my mac that had the bookmarks synced .. does the sync backup my bookmarks on cloud?

so i can restore them ?

Giải pháp được chọn

Sorry, but when you requested a new Recovery Key your data was deleted from the Sync Server. A warning message should have been sent when you first hit the button to get a different Recovery Key.

Đọc câu trả lời này trong ngữ cảnh 👍 0

All Replies (4)

more options

You need three things to connect a "new device" to your Sync account to recover your data from the Sync Server.

  1. Username = email address you used when you first setup Sync
  2. Password for that account.
  3. Sync Key / Recovery Key

If you are missing any of those three things, you won't be able to recover your data from the Sync Server.

more options

i was having problems remembering my login password etc

then i had it resent to me

the recovery key didn't match so i req a new one .. i got in but none of my bookmarks are there

more options

Giải pháp được chọn

Sorry, but when you requested a new Recovery Key your data was deleted from the Sync Server. A warning message should have been sent when you first hit the button to get a different Recovery Key.

more options

crap ok thanx anyway

thank you for the prompt responses