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Diễn đàn trợ giúp

Does not recognize OS for purpose of other websites

Được đăng

When attempting to use websites like Battlefield 3's "Battlelog" and Netflix's "Watch Instantly", which require Windows Vista or Windows 7, these websites fail to recognize my OS, which is Windows 7 64-bit.

I recently uninstalled an addon called Masking Agent, which purported to hide a computer's specifications from websites. How this addon got onto my computer I am unsure.

When attempting to use websites like Battlefield 3's "Battlelog" and Netflix's "Watch Instantly", which require Windows Vista or Windows 7, these websites fail to recognize my OS, which is Windows 7 64-bit. I recently uninstalled an addon called Masking Agent, which purported to hide a computer's specifications from websites. How this addon got onto my computer I am unsure.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 11.5 r502
  • 1.140.0
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • 5.1.10411.0
  • VLC media player Web Plugin 2.0.0-rc
  • Pando Web Plugin
  • 0.70.4
  • The plug-in allows you to open and edit files using Microsoft Office applications

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (masking-agent; rv:16.0) Gecko/20100101 Firefox/16.0

Thông tin chi tiết

the-edmeister
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Được đăng

Giải pháp được chọn

See this support article - https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser Reset the Firefox User Agent.

Người tạo câu hỏi

Thank you very much. That cleared the problem right up.

Thank you very much. That cleared the problem right up.