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sky go /firefox

Được đăng

Hi after updating firefox I can no longer watch sky go using firefox.Using internet explorer it works ok.Any suggestions as to why the sky go programs simply will not load and run.i do not get any error codes.It as if firefox trys to loasd the programs but never completes the download/connection and is a continous loop. Any suggestions please as I much prefer using firefox.

Hi after updating firefox I can no longer watch sky go using firefox.Using internet explorer it works ok.Any suggestions as to why the sky go programs simply will not load and run.i do not get any error codes.It as if firefox trys to loasd the programs but never completes the download/connection and is a continous loop. Any suggestions please as I much prefer using firefox.

Giải pháp được chọn

Please try uninstalling Microsoft Silverlight see Using the Silverlight plugin with Firefox

Restart your browser and then reinstall Microsoft Silverlight using this page: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

Restart your browser again and install Microsoft .NET Framework Assistant 1.3.1 Follow the prompts from Firefox once the add-in has begun installation.

Finally clear the Firefox cache once more see How to clear the Firefox cache for directions on how to do this.

Let us know how you get on

~Ducklz

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Chi tiết hệ thống bổ sung

Điều này đã xảy ra

Bất cứ khi nào Firefox được mở lên

Điều này bắt đầu khi...

yesterday

Phần bổ trợ đã cài đặt

  • Shockwave Flash 11.2 r202
  • Google Update
  • 5.0.61118.0
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp
  • Office Plugin for Netscape Navigator

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.0; rv:11.0) Gecko/20100101 Firefox/11.0

Thông tin chi tiết

Ducklz 1 giải pháp 24 câu trả lời
Được đăng

You may also need to update your flash player/add-ons to work with Firefox.

Can you please post a link to sky?

You may also need to update your flash player/add-ons to work with Firefox. Can you please post a link to sky?

Người tạo câu hỏi

here is a link to sky go: http://go.sky.com/vod/page/default/home.do

here is a link to sky go: http://go.sky.com/vod/page/default/home.do

Được chỉnh sửa bởi cor-el vào

Ducklz 1 giải pháp 24 câu trả lời
Được đăng

Ok, goto the following link and try updating Microsoft Silverlight http://www.microsoft.com/silverlight/

Once that's done, restart Firefox and let me know if that helped.

~Ducklz

Ok, goto the following link and try updating Microsoft Silverlight http://www.microsoft.com/silverlight/ Once that's done, restart Firefox and let me know if that helped. ~Ducklz

Người tạo câu hỏi

Thanks for the advice.I have already done that and it has not helped.

Thanks for the advice.I have already done that and it has not helped.
Ducklz 1 giải pháp 24 câu trả lời
Được đăng

What version of Firefox do you have?

~Ducklz

What version of Firefox do you have? ~Ducklz
Ducklz 1 giải pháp 24 câu trả lời
Được đăng

Also the Sky website has a "service status" area under help and support, I have noticed they are experiencing difficulty with their broadband services in certain areas, can you please check and make sure you are not in that area?

Also the Sky website has a "service status" area under help and support, I have noticed they are experiencing difficulty with their broadband services in certain areas, can you please check and make sure you are not in that area?
ideato 893 giải pháp 6250 câu trả lời
Được đăng

Try clearing Firefox's cookies and cache and check it again.


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

[https://support.mozilla.org/en-US/kb/Error%20loading%20web%20sites#w_try-clearing-firefoxs-cookies-and-cache Try clearing Firefox's cookies and cache] and check it again. thank you Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Người tạo câu hỏi

I have firefox 11

I have firefox 11

Người tạo câu hỏi

i have tried that with no success

i have tried that with no success

Người tạo câu hỏi

I have no problem connecting and running with internet Explorer,so I dont think it can be their broadand issues.

I have no problem connecting and running with internet Explorer,so I dont think it can be their broadand issues.
Ducklz 1 giải pháp 24 câu trả lời
Được đăng

Giải pháp được chọn

Please try uninstalling Microsoft Silverlight see Using the Silverlight plugin with Firefox

Restart your browser and then reinstall Microsoft Silverlight using this page: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

Restart your browser again and install Microsoft .NET Framework Assistant 1.3.1 Follow the prompts from Firefox once the add-in has begun installation.

Finally clear the Firefox cache once more see How to clear the Firefox cache for directions on how to do this.

Let us know how you get on

~Ducklz

Please try uninstalling Microsoft Silverlight see [[Using the Silverlight plugin with Firefox|Using the Silverlight plugin with Firefox]] Restart your browser and then reinstall Microsoft Silverlight using this page: http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx Restart your browser again and install [[Microsoft .NET Framework Assistant 1.3.1|Microsoft .NET Framework Assistant 1.3.1]] Follow the prompts from Firefox once the add-in has begun installation. Finally clear the Firefox cache once more see [[How to clear the cache]] for directions on how to do this. Let us know how you get on ~Ducklz

Người tạo câu hỏi

Hi Ducklz,

                  Thanks for the help.Your last advice has solved the problem and Sky is now running under Firefox.
Hi Ducklz, Thanks for the help.Your last advice has solved the problem and Sky is now running under Firefox.