Các câu trả lời gần đây cho Script quits working - this is when multiple tabs are openhttps://support.mozilla.org/vi/questions/9237582012-05-08T03:13:33-07:00The solution of cor-el was right ; I think . But in my case ; it just works for a few time2012-05-08T03:13:33-07:00POwinghttps://support.mozilla.org/vi/questions/923758?page=2#answer-331577<p>The solution of cor-el was right&nbsp;; I think . But in my case&nbsp;; it just works for a few times then run into trouble again&nbsp;:(
</p><p>I found a temporary solution&nbsp;; when Firefox recover after freezed&nbsp;; stop that script and open a new windows&nbsp;; (ctrl N)&nbsp;; and voila&nbsp;; you can now open or close tab again
</p><p>You may use it until we find a complete fix for it&nbsp;:(
</p>The error related to Trend is of the IE scripting engine, I think. So there could be a deeper proble2012-03-27T14:43:16-07:00Vivek.Wilfredhttps://support.mozilla.org/vi/questions/923758?page=2#answer-322411<p>The error related to Trend is of the IE scripting engine, I think. So there could be a deeper problem. Anyway you can safely try reinstalling Firefox.
</p>So do you believe that uninstalling and reinstalling would probably or unlikely solve my issues?
2012-03-27T04:15:09-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758?page=2#answer-322271<p>So do you believe that uninstalling and reinstalling would probably or unlikely solve my issues?
</p>When uninstalling if you leave the option to delete preferences and data deselected (the default), y2012-03-26T18:42:14-07:00Vivek.Wilfredhttps://support.mozilla.org/vi/questions/923758?page=2#answer-322218<p>When uninstalling if you leave the option to delete preferences and data deselected (the default), your <a href="http://kb.mozillazine.org/Profile_folder" rel="nofollow">profile folder</a> and the personal data like bookmarks, history, passwords etc. are left intact and would be usually picked up by the next installation of Firefox. Even otherwise, you can still take a backup of the whole folder or some of the files in it and <a href="https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?s=profile&amp;r=1&amp;e=sph&amp;as=s" rel="nofollow">restore it</a> after installing Firefox.
</p><p>If it's just bookmarks, history and tabs, you can sync the latest set to Xmarks before uninstalling Firefox, install Xmarks in the new Firefox and sync back the set.
</p><p><a href="https://support.mozilla.org/en-US/kb/Backing%20up%20your%20information?s=backup&amp;r=1&amp;e=sph&amp;as=s" rel="nofollow">Backup</a>
</p><p><a href="http://kb.mozillazine.org/Profile_folder_-_Firefox" rel="nofollow">Firefox Profile Folder &amp; Files</a>
</p>Ok, to be honest, this has me a bit worried. I'm a bit scattered and I'm worried I'll screw somethi2012-03-26T13:32:03-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758?page=2#answer-322197<p>Ok, to be honest, this has me a bit worried. I'm a bit scattered and I'm worried I'll screw something up. I have a question. I have xmarks installed. What would happen if I simply deleted firefox and re-downloaded and installed it?
</p>It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Fi2012-03-24T08:21:16-07:00cor-elhttps://support.mozilla.org/vi/questions/923758?page=2#answer-321742<p>It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
</p><p>Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
</p>
<ul><li>Help &gt; Troubleshooting Information &gt; Profile Directory: Open Containing Folder
</li><li><a href="http://kb.mozillazine.org/Profile_folder_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Profile_folder_-_Firefox</a>
</li></ul>
<p>Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
</p><p>See also:
</p>
<ul><li><a href="http://kb.mozillazine.org/Session_Restore" rel="nofollow">http://kb.mozillazine.org/Session_Restore</a>
</li><li><a href="http://kb.mozillazine.org/sessionstore.js" rel="nofollow">http://kb.mozillazine.org/sessionstore.js</a>
</li><li><a href="http://kb.mozillazine.org/Multiple_profile_files_created" rel="nofollow">http://kb.mozillazine.org/Multiple_profile_files_created</a>
</li></ul>
<hr>
<p>Create a new profile as a test to check if your current profile is causing the problems.
</p><p>See "Basic Troubleshooting: Make a new profile":
</p>
<ul><li><a href="https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile" rel="nofollow">https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile</a>
</li></ul>
<p>There may be extensions and plugins installed by default in a new profile, so check that in "Tools &gt; Add-ons &gt; Extensions &amp; Plugins" in case there are still problems.
</p><p>If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
</p><p>See:
</p>
<ul><li><a href="http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox" rel="nofollow">http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox</a>
</li></ul>This is the Error I am trying to fix - New tabs opening on their own also.
2012-03-24T07:42:14-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758?page=2#answer-321727<p>This is the Error I am trying to fix - New tabs opening on their own also.
</p>Ok, microsoft ran fine, showed/fixed to issues,
Trend wouldn't run so ran Bit defender - showed no 2012-03-24T07:32:42-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758?page=2#answer-321724<p>Ok, microsoft ran fine, showed/fixed to issues,
Trend wouldn't run so ran Bit defender - showed no issues
</p>Microsoft ran fine.......... completed. Went to do Trend House Call and this is what I got - anoth2012-03-24T06:35:24-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758#answer-321712<p>Microsoft ran fine.......... completed. Went to do Trend House Call and this is what I got - another script error
</p>Working on this now
2012-03-24T06:06:47-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758#answer-321710<p>Working on this now
</p>I think it would be a good idea to do a malware scan using two or more different scanners.
Norton
Ka2012-03-23T15:36:41-07:00Vivek.Wilfredhttps://support.mozilla.org/vi/questions/923758#answer-321624<p>I think it would be a good idea to do a malware scan using two or more different scanners.
</p><p><a href="http://www.nortonfreetools.com/freebies.php" rel="nofollow">Norton</a>
</p><p><a href="http://www.kaspersky.com/virusscanner" rel="nofollow">Kaspersky</a>
</p><p><a href="https://www.f-secure.com/en/web/labs_global/removal/online-scanner" rel="nofollow">F-Secure</a>
</p><p><a href="http://quickscan.bitdefender.com/" rel="nofollow">Bitdefender</a>
</p><p><a href="http://www.trendmicro.co.uk/products/free-tools-and-services/" rel="nofollow">Trend</a>
</p><p><a href="http://www.microsoft.com/security/scanner/en-us/default.aspx" rel="nofollow">Microsoft</a>
</p><p>You can also try a more thorough scan using a live CD, though there is a chance that if any system files (infected/suspicious) are deleted the system may not start again. It would be a good idea to post in a security forum before doing this.
</p><p><a href="http://connect.microsoft.com/systemsweeper" rel="nofollow">Microsoft</a>
</p><p><a href="http://www.avira.com/en/download/product/avira-antivir-rescue-system" rel="nofollow">Antivir</a>
</p><p><a href="http://www.f-secure.com/en/web/labs_global/removal/rescue-cd" rel="nofollow">F-Secure</a>
</p><p><a href="http://support.kaspersky.com/faq/?qid=208282173" rel="nofollow">Kaspersky</a>
</p><p><a href="http://www.avg.com/us-en/avg-rescue-cd-download" rel="nofollow">AVG</a>
</p><p>Can you also please attach a <a href="https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem" rel="nofollow">screenshot</a> of the error: <strong>Add images:</strong> below <strong>Post a Reply</strong> on this page.
</p>Ok, I'm off for nite....... Hope to pick this back up with you when I wake. Thank you for your time2012-03-23T15:32:42-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758#answer-321622<p>Ok, I'm off for nite....... Hope to pick this back up with you when I wake. Thank you for your time and efforts.
</p>Ok redid my Ff in windows safe mode. Didn't lose anything so I didn't reinstall my profile, but the2012-03-23T14:11:10-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758#answer-321612<p>Ok redid my Ff in windows safe mode. Didn't lose anything so I didn't reinstall my profile, but the issue still continues.
</p><p>I am only using windows for my firewall and virus protection I believe.
</p><p><br>
My Reg Clean Pro has been coming up with 'stopped working' errors about the same time.
</p>Which security software (firewall, anti-virus) do you have?
2012-03-23T13:46:12-07:00cor-elhttps://support.mozilla.org/vi/questions/923758#answer-321609<p>Which security software (firewall, anti-virus) do you have?
</p>ok, working on this now
2012-03-23T13:37:22-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758#answer-321608<p>ok, working on this now
</p>While in Windows Safe Mode please reinstall Firefox on top of the current installation. Please also 2012-03-23T13:12:10-07:00Vivek.Wilfredhttps://support.mozilla.org/vi/questions/923758#answer-321606<p>While in Windows Safe Mode please reinstall Firefox on top of the current installation. Please also see <a href="https://support.mozilla.org/en-US/kb/Backing%20up%20your%20information?s=backup&amp;r=1&amp;e=sph&amp;as=s" rel="nofollow">this</a> for taking a backup.
</p><p><a href="https://www.mozilla.org/en-US/firefox/new/" rel="nofollow">Firefox Latest</a>
</p>Ok, I have done all suggestions so far........... continuing issue
2012-03-23T10:25:43-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758#answer-321575<p>Ok, I have done all suggestions so far........... continuing issue
</p>You can find the update history via Tools > Options > Advanced > Update > Show Update Hi2012-03-23T03:33:30-07:00Vivek.Wilfredhttps://support.mozilla.org/vi/questions/923758#answer-321499<p>You can find the update history via <strong>Tools </strong>&gt; <strong>Options </strong>&gt; <strong>Advanced </strong>&gt; <strong>Update </strong>&gt; <strong>Show Update History</strong>, but there are no undo options. <a href="https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u" rel="nofollow">Options &gt; Advanced</a>
</p><p><a href="https://support.mozilla.org/en-US/kb/Options%20window" rel="nofollow">Options</a>
</p>Ok, I'll try that. I have to leave for a bit. I appreciate your time and efforts, I'll be sure to 2012-03-23T03:25:46-07:00MaFosterhttps://support.mozilla.org/vi/questions/923758#answer-321498<p>Ok, I'll try that. I have to leave for a bit. I appreciate your time and efforts, I'll be sure to post on this thread again when I return. Is there a way to undo the Ff update? Or find out when It was done? Thanks
</p>I mean the Firefox update. Please also see AV/Firewalls. If possible you can try to check in the Win2012-03-23T03:09:56-07:00Vivek.Wilfredhttps://support.mozilla.org/vi/questions/923758#answer-321492<p>I mean the Firefox update. Please also see <a href="http://kb.mozillazine.org/Firewalls" rel="nofollow">AV/Firewalls</a>. If possible you can try to check in the <a href="http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode" rel="nofollow">Windows Safe Mode with Networking</a>.
</p>