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Firefox crashes

  • 4 trả lời
  • 7 gặp vấn đề này
  • Trả lời mới nhất được viết bởi q4rules

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Firefox won't open--crashes in normal and safe mode. Browser does not open at all, instead I get the crash reporter.

I have downloaded all current Windows updates and scanned my computer.

Giải pháp được chọn

Have a look at Troubleshoot Firefox crashes (closing or quitting unexpectedly). It may help to update to the current Firefox 10.0.1 You may do that by going to say getfirefox.com to obtain the install file. Do NOT use any option of Windows or Firefox that mentions deleting personal settings, or you will loose settings including bookmarks and passwords.

One of the reasons for the very recent Release of Firefox 10.0.1 was to solve problems with startup crashes, so updating may help.

  • Report for CrashID 120de23b-2f75-4b88-9f61-73aea2120212
    • Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int)
    • associated bug709860 bug716386

If after updating you continue to have crashes, please post the new crash IDs

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (4)

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Giải pháp được chọn

Have a look at Troubleshoot Firefox crashes (closing or quitting unexpectedly). It may help to update to the current Firefox 10.0.1 You may do that by going to say getfirefox.com to obtain the install file. Do NOT use any option of Windows or Firefox that mentions deleting personal settings, or you will loose settings including bookmarks and passwords.

One of the reasons for the very recent Release of Firefox 10.0.1 was to solve problems with startup crashes, so updating may help.

  • Report for CrashID 120de23b-2f75-4b88-9f61-73aea2120212
    • Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int)
    • associated bug709860 bug716386

If after updating you continue to have crashes, please post the new crash IDs

Được chỉnh sửa bởi John99 vào

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Glad to have helped.
Thanks for posting back.

I hope that your post indicates Firefox is working without crashing after the update to Firefox 10.0.1

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Yes--that did the trick--thanks again! I hadn't realized that I could update firefox without opening the browser.