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Why has my support question apparently been deleted?

  • 2 trả lời
  • 1 gặp vấn đề này
  • Trả lời mới nhất được viết bởi bstaneland

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This is a complaint.

I posted a very detailed support question about my problem looking for help.

I understand that, since this is apparently a volunteer-supported forum, I have to be patient in waiting for a response. No problem.

I posted my issue late Sunday, January 29th. Now I cannot find it. I was finding and checking it for replies daily, but now is has vanished (been deleted?).

To say the least, this has not been a very positive experience.

Any suggestions? Can my original post be recovered?

Giải pháp được chọn

Finding your questions and replies to questions by other users

  1. sign in to the forum ( https://support.mozilla.org/en-US/questions/ ) with your user name and password (click "Sign In" near the top right of the page)
  2. after the forum page reloads, click "My Contributions" in the line just above the first question (that will list your questions and your replies to other questions)
  3. to return to a list of all questions on the forum, click "All" in the line just above the first question

Your question from 2 days ago is here --> https://support.mozilla.org/en-US/questions/916200?s=&r=1&e=sph&as=s


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (2)

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Giải pháp được chọn

Finding your questions and replies to questions by other users

  1. sign in to the forum ( https://support.mozilla.org/en-US/questions/ ) with your user name and password (click "Sign In" near the top right of the page)
  2. after the forum page reloads, click "My Contributions" in the line just above the first question (that will list your questions and your replies to other questions)
  3. to return to a list of all questions on the forum, click "All" in the line just above the first question

Your question from 2 days ago is here --> https://support.mozilla.org/en-US/questions/916200?s=&r=1&e=sph&as=s


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Được chỉnh sửa bởi SafeBrowser vào

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Thanks SafeBrowser for pointing out the outdated plug-ins. I have updated the ones that were listed as needing such.

Thanks for pointing out an easier way to locate my original support post. I was opening the advance search and searching by username to find it. Strange that it wasn't showing up yesterday, but I can find it again my old way (& the easier way you pointed out).

Too bad I can't get any suggestions on my original support post. On my Windows 7 64-bit tower I am running the same version of Firefox without issue.

Được chỉnh sửa bởi bstaneland vào