Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I have to use Chrome because Firefox 9.0.1 crashes every time I open it on my WinVista PC. I love Firefox and really miss it. Help

  • 5 trả lời
  • 3 gặp vấn đề này
  • Trả lời mới nhất được viết bởi PMC.Canada

more options

I have had few problems with Firefox which I have been using since I first had a computer...just a few minor things which were easily sorted out. Since I downloaded Firefox 9.0.1, I have about 3 to 5 minutes to enjoy it before it crashes. I restart over and over and the same thing happens. Sadly, I am forced to use Chrome for now and want my Firefox back. I hope you can help.

Giải pháp được chọn

After all the trouble I have been having with crashes, I started Firefox today and disabled all my addons and it worked fine. It was an addon problem so I will add them back one at a time until I see which one. Thanks for your help.....Pat

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (5)

more options

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.

  1. Middle-Click the hyperlinks to bring up each Crash Report page in a new Tab; each page may take a few minutes to load.
  2. Then copy'n'paste the URL of each of those reports into the message box here.
  3. We'll see if we can help you figure out what is causing those crashes to happen.
more options
more options

This is a few of the 52 crashes on the about:crashes page. I gave up trying to send all the list because of multiple crashes. It is way too irritating...I will go back to an older version if I can and wait for the next update. I don't know how this suddenly got so hard to use????

Được chỉnh sửa bởi cor-el vào

more options

The crash IDs that you posted are all Firefox 7 crash reports from last year, so the may not be relevant anymore. Only post the crash id of recent crashes of the current Firefox release.

more options

Giải pháp được chọn

After all the trouble I have been having with crashes, I started Firefox today and disabled all my addons and it worked fine. It was an addon problem so I will add them back one at a time until I see which one. Thanks for your help.....Pat