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Firefox crashes when I load a page that uses the Franklin Gothic font.

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Hello. Firefox (and Word 2008 for that matter) has been crashing whenever it tries to load / use a front from the "Franklin Gothic" font family. I've looked around for solutions, but most just recommend removing the font; I'm trying to see how else I can fix the problem, as I need to use Franklin Gothic... a lot.

Any help is appreciated! Thanks.

Crash ID(s)

bp-8cbd3076-d50d-48ed-91b4-a7f222100529

Hello. Firefox (and Word 2008 for that matter) has been crashing whenever it tries to load / use a front from the "Franklin Gothic" font family. I've looked around for solutions, but most just recommend removing the font; I'm trying to see how else I can fix the problem, as I need to use Franklin Gothic... a lot. Any help is appreciated! Thanks. == Crash ID(s) == bp-8cbd3076-d50d-48ed-91b4-a7f222100529

Giải pháp được chọn

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • -Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • npmnqmp 071304000006
  • Octoshape Streaming Services web integration browser plug-in
  • Picasa plugin.
  • iPhoto6
  • Plugin for viewing Sibelius(tm) music scores http://www.sibelius.com
  • Coupons Inc. Plugin
  • Office Live Update v1.0
  • Shockwave Flash 10.0 r42
  • 3.0.50106.0
  • Java Plug-In 2 for NPAPI Browsers
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • RealPlayer Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Thông tin chi tiết

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Show in Finder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
oldbar
1.2
false
{46868735-c3fa-47ce-8ce7-cce51a66aceb}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days
14
browser.history_expire_days.mirror
14
browser.history_expire_days_min
7
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://news.bbc.co.uk
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
network.cookie.prefsMigrated
true
places.frecency.bookmarkVisitBonus
0
places.frecency.unvisitedBookmarkBonus
0
places.last_vacuum
1271769265
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUgQ29tcHV0ZXIvL0RURCBQTElT…
print.print_bgcolor
false
print.print_bgimages
false
print.print_command
print.print_downloadfonts
true
print.print_evenpages
true
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size
268435456
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_printer
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
56
print.print_unwriteable_margin_left
25
print.print_unwriteable_margin_right
25
print.print_unwriteable_margin_top
25
privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.history
false
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.history
false
privacy.item.history
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false

cor-el
  • Top 10 Contributor
  • Moderator
17578 giải pháp 159013 câu trả lời
Được đăng

Do you have only one version of that font?

You can do a check for corrupted fonts and other font issues: http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html - CreativeTechs Tips: Garbled Fonts Troubleshooting Guide http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts

See also http://forums.mozillazine.org/viewtopic.php?f=38&t=1461325 - snow leopard fonts (restart the font server)

Do you have only one version of that font? You can do a check for corrupted fonts and other font issues: http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html - CreativeTechs Tips: Garbled Fonts Troubleshooting Guide http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts See also http://forums.mozillazine.org/viewtopic.php?f=38&t=1461325 - snow leopard fonts (restart the font server)

Người tạo câu hỏi

found another copy of the font, and it's working now! sometimes the simplest ways escape me in the midst of troubleshooting.

thanks!

found another copy of the font, and it's working now! sometimes the simplest ways escape me in the midst of troubleshooting. thanks!
cor-el
  • Top 10 Contributor
  • Moderator
17578 giải pháp 159013 câu trả lời
Được đăng

Giải pháp được chọn

You're welcome

You're welcome