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Firexfox crash every time I open multimedia windows player website.

  • 1 trả lời
  • 4 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi Morbus

AnonymousUser
AnonymousUser
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Issue

Firefox is crashing or closing unexpectedly

Description

CFilterGraph::MergeRootsFrom(CFilterGraph::CFilGenList&, CFilterGraph::CFilGenList&, CFilterGraph::FilGen*)

Whenever I would like to watch any kind of multimedia file on the website, opens in windows media player throw internet, every single time Mozilla has crashed. I can not watch any news, video clips etc.

Crash ID(s)

bp-87498588-8336-40c1-9538-f6f702100516

Troubleshooting information

[@ CFilterGraph::MergeRootsFrom(CFilterGraph::CFilGenList&, CFilterGraph::CFilGenList&, CFilterGraph::FilGen*)‎ ]

Firefox version

3.6.3

Operating system

Windows Vista

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

Plugins installed

  • -np-mswmp
  • getplusplusadobe16263
  • Gadu-Gadu Plug-in
  • Ogg Player Gecko Plugin
  • 1.9.0009.1
  • Adobe PDF Plug-In For Firefox and Netscape
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.448
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Shockwave Flash 10.0 r45
  • 3.0.50106.0
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
== Issue == Firefox is crashing or closing unexpectedly == Description == <blockquote> CFilterGraph::MergeRootsFrom(CFilterGraph::CFilGenList&, CFilterGraph::CFilGenList&, CFilterGraph::FilGen*)</blockquote> Whenever I would like to watch any kind of multimedia file on the website, opens in windows media player throw internet, every single time Mozilla has crashed. I can not watch any news, video clips etc. == Crash ID(s) == bp-87498588-8336-40c1-9538-f6f702100516 == Troubleshooting information == [@ CFilterGraph::MergeRootsFrom(CFilterGraph::CFilGenList&, CFilterGraph::CFilGenList&, CFilterGraph::FilGen*)‎ ] == Firefox version == 3.6.3 == Operating system == Windows Vista == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) == Plugins installed == *-np-mswmp *getplusplusadobe16263 *Gadu-Gadu Plug-in *Ogg Player Gecko Plugin *1.9.0009.1 *Adobe PDF Plug-In For Firefox and Netscape *RealPlayer(tm) LiveConnect-Enabled Plug-In *6.0.12.448 *NPRuntime Script Plug-in Library for Java(TM) Deploy *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *Default Plug-in *Shockwave Flash 10.0 r45 *3.0.50106.0 *Java(TM) Platform SE binary *Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Tất cả các câu trả lời (1)

Morbus
Morbus
more options

Hello Joanna.

First of all, update all your extensions and plugins. You can do so by going into Tools > Add-ons.

If that doesn't do it, you may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?