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Passwords disappeared with Version 154.0 update

john516

I believe I got an automatic update to Version 154.0 yesterday on my Windows 11 laptop. When I opened Firefox after the update I got stuck

My Bookmarks appear to still be available, but my passwords are gone. The passwords are still available on my iPhone and iPad

I have tried syncing to no avail.

I need my passwords. How can I get them back?

I believe I got an automatic update to Version 154.0 yesterday on my Windows 11 laptop. When I opened Firefox after the update I got stuck My Bookmarks appear to still be available, but my passwords are gone. The passwords are still available on my iPhone and iPad I have tried syncing to no avail. I need my passwords. How can I get them back?

Tất cả các câu trả lời (5)

Since the passwords are still available on your iPhone and iPad, I would avoid signing out of Firefox or resetting Firefox for now, as that could make recovery more difficult.

First, check that the Windows laptop is signed in to the same Firefox Account and that Sync is enabled specifically for **Passwords**. You can also check Firefox's Sync settings and trigger another sync.

If the passwords still don't appear, check whether Firefox is using a different profile after the update. Entering `about:profiles` in the address bar can help identify whether your original profile is still present.

Before making any major changes, I would also back up the existing Firefox profile. Since the passwords are still accessible on your mobile devices, there is a good chance the data can be recovered once Firefox is connected to the correct account/profile.

It takes too much time to show saved passwords when the page is loaded in firefox update 154.0 and sometimes it doesn't show any saved passwords. I have to copy usernames and passwords manually form the passwords manager. please solve this serious problem.

Được chỉnh sửa bởi AmirMohammad vào

The fix was shipping remotely — is it possible you have "remote improvements", experiments and rollouts disabled?

It would normally have fixed itself after a restart for the affected systems.

This morning when I opened the Firefox browser, all the passwords were back without my taking any action. Still on version 154.0, so apparently no updates to the software.

There was a remote fix, without changing the version number.

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