Unable to change payment method (VPN)
Hi,
last year I deleted my paypal account. Before that I deleted all entries and connections to abonnements in paypal. A few days ago i received an e-mail from Mozilla that I should pay my VPN abonnement. I would like to do so, but after logging in, I was shown an error message: "Invalid payment information. There is a problem with your account. Manage payment method."
When I go to "Manage payment methods," no options for other payment methods appear, only a PayPal link. What should I do now?
Thank you for your help!
Tất cả các câu trả lời (3)
Giải pháp được chọn
Hi
The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:
The above form link in case you missed it is at top > Ask a Question > Mozilla VPN as this support forum section you posted in is for desktop Firefox.
Oh, sorry. Thank you both!
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