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Đã giải quyết

Black horizontal Bar at top of screen

Firefox Giao diện trình duyệt
Camisha Taylor đã trả lời
Camisha Taylor
Camisha Taylor

So every time when i'm in Firefox I can seem to scroll all the way up. In a way I can it's just that there is this black bar at the top of the screen that is covering the top of where you would see search or anything else at the top of the screen. I've tried deleting history and cache, force quitting, but it doesn't work. Other browsers are fine but Firefox is not with the black bar covering the top of the screen. Is anybody else having this issue?

So every time when i'm in Firefox I can seem to scroll all the way up. In a way I can it's just that there is this black bar at the top of the screen that is covering the top of where you would see search or anything else at the top of the screen. I've tried deleting history and cache, force quitting, but it doesn't work. Other browsers are fine but Firefox is not with the black bar covering the top of the screen. Is anybody else having this issue?
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Tất cả các câu trả lời (4)

Kiki
Kiki
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Nhân viên Mozilla

Hi Camisha,

Honestly, this look very wrong. Can you tell me which Firefox version are you using? Also, are you on full screen mode by chance?

TechHorse
TechHorse
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Giải pháp được chọn

Camisha, is this similar to the issue described in this thread? https://support.mozilla.org/en-US/questions/1567538

If so, then you can see if the chosen solution there helps. Basically, the bar was caused by an add-on and turning this extension off solved the problem.

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Kiki
Kiki
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Nhân viên Mozilla

Oh, that looks like the same issue, indeed. Thanks for sharing that thread, TechHorse. (:

Camisha Taylor
Camisha Taylor Người tạo câu hỏi

so it was one of my ad-blocker's and turning off one of them solved the problem. Thank you everyone for your help.

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