Firefox keeps crashing my Linux Mint
I use Linux Mint and I have been experiencing numerous system crashes involving Firefox which requires a cold boot. What is the problem? How can I debug this? Are you getting crash reports?’
This happens several times a week. It has happened continuously tonight since installing the latest update via the Software Manager.
The program causes a total freeze of the OS. All other running programs and all input sources. I have no choice but to shut down via the power button on the tower.
Mint generates crash reports but I have no way to determine if they are being sent to Mozilla.
Firefox for Linux does not provide a troubleshooting system like it does on Windows. Neither does Mint.
I studied Computer Science in the 80s when Firefox was known as Navigator. I learned C and the Unix OS, but since then I became a psychologist, and don't remember too much of the Com Sci stuff I learned and I don't think Mint allows user modifications anyway.
What can be done to fix this? I don't have the Benjamins to buy a new Windows to replace the Linux, nor do I want to.
Tất cả các câu trả lời (3)
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
I have submitted the one crash report still on my list. It has not happened since this one, so I have no idea which tab or website crashed it. I have also turned off some extensions since this crash. I have not tried reactivating them.
Any crashes you'd presumably attribute to the issue you're describing are worth mentioning here. If you copy their IDs from the list, the ones starting with "bp-…" — and paste them here, somebody will try to cross–reference that to any known patterns or an existing bug to track.
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