I am receving an "access denied" error message when trying to access product and account pages on Lowe's and Home Depot websites, but not on any other websites.
I am able to open the Lowe's and Home Depot home pages but receive an error message like this when I try to load any other pages for their products or my accounts: "You don't have permission to access "www.lowes.com/l/help/truck-delivery"" on this server. Reference #18.70fe3d17.1774785973.a686bfa https://errors.edgesuite.net/18.70fe3d17.1774785973.a686bfa"
I tried to resolve this by calling their support teams, but they were not able to help me from their end. This leads me to believe that something on my desktop is causing this. I do not have this problem with any other websites. Can you help me resolve this?
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Hi
I am seeing the same issue myself when I try that site directly, but when I search for that content on their site, the address appears to open fine.
Searching doesn't work for me for product information. I can access if I open the site in troubleshoot mode. My only thought now is whether I can update my Firefox version, which may not be possible because my OS is Windows 7.
You can see here that many win7 users are having the same issues because of the old browser / operating system. Just get something newer, not brand new or download and install win10.
https://support.mozilla.org/en-US/questions/firefox?tagged=windows-7&show=responded
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