Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm
Open

passwords and other data missing after recent firefox update and later smart switch sinc from a samsung mobile

Chris MacLean đã trả lời
agotsias

After a usual, recent automatic Firefox update my passwords and other data (bookmarks, history etc) are missing. The update took place around March 4 and on March 10 I used Smart Switch by Samsung to transfer and sinc my phone data on my pc. After this operation I noticed the missing data and all attempts for the various methods to restore data were unsuccessful. Please advice on how to restore passwords etc..

After a usual, recent automatic Firefox update my passwords and other data (bookmarks, history etc) are missing. The update took place around March 4 and on March 10 I used Smart Switch by Samsung to transfer and sinc my phone data on my pc. After this operation I noticed the missing data and all attempts for the various methods to restore data were unsuccessful. Please advice on how to restore passwords etc..

Tất cả các câu trả lời (1)

The same happened to me. I'm on an iMac desktop. Bookmarks and history are empty, including the toolbar for most commonly used sites. Wondering how I can retrieve them as I had probably at least a hundred. I also don't seem to be able to add a new bookmark. I followed instructions from earlier posts about missing bookmarks, to restore them. It did not work. I'm stumped. I quit out of Firefox and restarted it. Weird/magically the bookmarks came back. Don't know why I didn't try that first.

Được chỉnh sửa bởi Chris MacLean vào

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.