Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm
Open

Instagram web version not loading on PC

SuMo Bot đã trả lời
SlavGamer

Hello,

I am having an issue with my Instagram account on PC (web version).

I can log in successfully, but after logging in the page does not load. It only shows the Instagram logo and stays stuck on the loading screen. Refreshing the page does not help.

Important details:

Instagram works normally on my mobile phone (app)

The account is not blocked or disabled

I changed my password successfully

I tried different browsers (Firefox, Edge, Chrome)

I cleared cache and cookies

I tried private/incognito mode

The problem only happens on PC, not on mobile

Because everything works fine on my phone, I believe this is a problem with the Instagram web version or a browser-related issue on your side.

Please check my account and let me know how I can fix this or regain normal access on PC.

Thank you for your help.

Hello, I am having an issue with my Instagram account on PC (web version). I can log in successfully, but after logging in the page does not load. It only shows the Instagram logo and stays stuck on the loading screen. Refreshing the page does not help. Important details: Instagram works normally on my mobile phone (app) The account is not blocked or disabled I changed my password successfully I tried different browsers (Firefox, Edge, Chrome) I cleared cache and cookies I tried private/incognito mode The problem only happens on PC, not on mobile Because everything works fine on my phone, I believe this is a problem with the Instagram web version or a browser-related issue on your side. Please check my account and let me know how I can fix this or regain normal access on PC. Thank you for your help.
Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (1)

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.