Yesterday I thought I had downloaded two CDs from Amazon Music. I received the invoices for them but could not find the downloads on my Windows 11 Desktop. I just spoke with Amazon who said there has recently been an issue with Firefox and that I should use Chrome to receive downloads. I asked for a refund instead as I value the privacy that Firefox gives me. I am using the latest version of Firefox and am curious to know: 1) What the issue is? 2 Have others experienced this? 3) Is it likely to be resolved? 4) Why Amazon doesn't test its software for Firefox compatibility before making changes?