Links in Facebook won't load
I have an HP AIO w/Win 11 and use Firefox for my browser. Last week I did a reset and since then when I try to use a link in Facebook it won't load. All I get is a greyed-out screen with a pulsating circle. The site the link is programmed to go to is faintly visible behind the greyed out screen. No problems if I use Google. What do I have to do to get Firefox to recognize, and open, legitimate links?
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Hi,
Sorry for the late reply. Do you still experience the issue? If so, please follow the steps below:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon at the left of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, also try clearing cookies and data for Facebook (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode.
Does it help? Looking forward to your update!
I've tried all suggestions except clearing cookies and data. I did that before and had problems logging-in to my account and other sites. Took almost a full day to get back to "normal", so not eager to do that again. What I'm going to do is uninstall Firefox and start using Google or MS Edge - no problems with those. Thanks for your help. Happy Thanksgiving
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