Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chromebook Plus - Lenovo 14 2025 (ARM64) - Streaming video services issue

  • 4 trả lời
  • 0 gặp vấn đề này
  • 388 lượt xem
  • Trả lời mới nhất được viết bởi Captune
  • Đã lưu trữ

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910).

I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64)

But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.

Same with Netflix.

any ideas, thoughts, solutions?  :)

Cheers.

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910). I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64) But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132. Same with Netflix. any ideas, thoughts, solutions? :) Cheers.

Tất cả các câu trả lời (4)

There's a settings item under General called "Play DRM-controlled content", have you turned it on? edit: I did some researches, if it's already on, you can try turning it off and on again, that may fix the issue

Được chỉnh sửa bởi Captune vào

Not sure about Linux on ChromeOS however one essentially package that is not installed during a Linux distro install is FFmpeg so you can fully support HTML5 players used for video, audio, games by sites all around including Youtube, Twitch, new sites etc as Flash is no longer used.

" There's a settings item under General called "Play DRM-controlled content", have you turned it on?"

Doesn't exist :(

Searching settings for "DRM" returns nil either .

Worth noting that this worked fine on my Intel based Chromebook previously. Might have to do some comparisons between Intel and Arm based settings?!?

Được chỉnh sửa bởi limbot vào

You may need a Widevine extension for Watch DRM content on Firefox, that seems doesn't exist on your Firefox 🤔