Firefox freezing on start on MacOS
I have an M1 Macbook Pro running macOS 15.5 (24F74). Often after booting up my laptop when Firefox launches it freezes. When I long press on the Firefox icon it says "Application is not responding".
I found this post: https://www.reddit.com/r/firefox/comments/1fi4p94/firefox_freezing_on_start_on_macos/ which mentions an incompatibility with Firefox and Adobe Creative Cloud. Sure enough, when I quit Creative Cloud Firefox starts successfully.
Anyone have any ideas of what's causing this?
Tất cả các câu trả lời (1)
We're sorry to hear that Firefox is crashing when you open it. Please do the following to give us crash IDs that will help us understand more about the crash.
- Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder.
- Open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
- Open the 5 most recent files with a text editor and copy the IDs.
- Paste each ID with bp- into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.