As a side note, your browser identification (user agent string) has this funny bit at the end: Herring/90.1.1631.8 One of your security programs probably is adding that for some reason. It might not break anything, but you never know. ''<p>rockyboy19393391 [[#question-1520025|said]]</p>'' <blockquote>Ever time I try to access he internet a window comes up and ask me to create an email address with Gemini. Google or Microsoft will not let me access my internet, [email address]. How do I use Mozilla to access my email. </blockquote> I assume you were able to access this site in the same Firefox that is having the email problem? Do you use both GMail and Outlook? Normally you would be able to access those using your existing login: * Gmail: https://mail.google.com/mail/u/0/#inbox * Outlook personal: https://outlook.live.com/mail/0/ * Outlook through Microsoft 365: https://outlook.office.com/mail/ All of those will divert you to the sign-in server. If your sign-in status gets lost between the servers, it can indicate a problem with Firefox's "Total Cookie Protection" feature. That limits how sites can use "third party" or "cross-site" cookies, meaning cookies from different websites than the one you see in the address bar. Some sites pass you back and forth between different servers during login because they have their services spread out over a number of different servers. In those cases, you might be able to submit a form successfully on one page and then the next page says you are not logged in. Frustrating! You can make exceptions to this feature when needed (for each server that you visit as part of the process of using this company's services). Try clicking the shield icon at the left end of the address bar (next to the lock). On the drop-down, click the blue slider switch to disable protection. Repeat on the site's other servers as you encounter them. More info in the following articles: * [[Introducing Total Cookie Protection in Standard Mode]] * [[Total Cookie Protection and website breakage FAQ]] Any difference?