If Could you type or paste about:policies in the address bar and press Enter to load the page.

Normally, the Active panel says "The Enterprise Policies service is inactive." What does yours list?

(You can ignore the Documentation list unless you're curious about all the different possible policies. This list doesn't indicate which ones are actually active in your Firefox.)

If you have an enterprise roots policy active, this could have been inserted two different ways:

• Dropped file: Customize Firefox using policies.json
• Registry: Customize Firefox using Group Policy (Windows)

Let's continue in your more detailed thread: https://support.mozilla.org/questions/1485643

Hello,

This question actually looks like a duplicate of https://support.mozilla.org/questions/1485643

As a moderator, I'm going to lock this thread. However, if you want to ask another question, feel free to do that by following this link.