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Hi there, You give very little detail about your issue which makes it hard for the members of this community to help. If English isn't your first language, feel free to update this thread in your own language and we can use translation tool to try to understand your question. If there’s no update in the next 2 days, a moderator may lock this thread, as there’s not much we can do without more information. You're welcome to start a new thread if you still have a question. Just make sure to include more detail so we can better assist you. For reference, here's our [[Mozilla Support rules and guidelines]].