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Youtube video "element" crashes when trying to watch ANY video

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  • Trả lời mới nhất được viết bởi Oshida

Started a couple days ago

Youtube works fine for everything, except when i try to watch a video, the rectangle where the video is supposed to be appears black during loading (normal) but then vanish.

checking the console i get a huge error that's just unreadable for me

it doesn't happen on edge, or in private navigation

turning every addon off doesn't fix the issue, and it does it even in "troubleshoot mode"

i haven't "refreshed" because i don't know what kind of data will be lost when i do that

Started a couple days ago Youtube works fine for everything, except when i try to watch a video, the rectangle where the video is supposed to be appears black during loading (normal) but then vanish. checking the console i get a huge error that's just unreadable for me it doesn't happen on edge, or in private navigation turning every addon off doesn't fix the issue, and it does it even in "troubleshoot mode" i haven't "refreshed" because i don't know what kind of data will be lost when i do that
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Tất cả các câu trả lời (2)

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

it's not firefox crashing but some element on the youtube webpage

messaging google and asking on possible youtube "forum" landed 0 replies so i'm asking here since it doesn't do it in private mode