Youtube page won't load properly when getting on the website
Whenever I get on YouTube the website will not completely load, If I restart Firefox and access the website it then loads completely. However when I click on any video it does the same thing as the included picture, however I can play the video, but I cannot click on anything. This only happens on Firefox, any other browser and I have no issue. I have also disabled my plugins and it does the same thing. I have tried multiple different suggestions from your help page and other solutions on the internet. If I could have some insight would be extremely welcomed, thank you and have a wonderful week.
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I had this issue when it was in dark mode. Especially on phone. PC did same thing on black mode on themes
By on your phone, you mean when you go to Youtube on firefox mobile?
Hi there! Mozilla is actively investigating if you want to follow along or add a comment here: https://bugzilla.mozilla.org/show_bug.cgi?id=1963511#c20
In the meantime, do you have Ublock Origin or any extensions installed that you can try turning off? If you try viewing in Private Browsing Mode, are you still running into the issue?
I've loaded in troubleshoot mode, same thing. Restarted firefox, same results, I even uninstalled and reinstalled both with saved options and fresh, same results. If I open in private window it loads but, I haven't signed in on a private window. I will look into the thread you posted
If anyone is still experiencing this issue, we believe the fastest way to get things working again is:
- Ensure your uBlock Origin filters are up to date (see the uBlock Origin Documentation for how to do this.
- Close all YouTube tabs
- In the Firefox hamburger menu go to Settings, then Privacy and Security and click on the Manage Data button. In the resulting dialog, search for youtube.com, select the row for site youtube.com and click "Remove Selected"
- Opening a new tab with youtube.com should now work.
If anyone follows these steps and still experiences the same symptoms, please let us know here.