Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

email saying login using my mozilla account?

  • 8 trả lời
  • 2 gặp vấn đề này
  • 180 lượt xem
  • Trả lời mới nhất được viết bởi quizologist
  • Đã lưu trữ

Help,

I received 2 email today saying:

Your Mozilla account was used to sign in Firefox on Windows 10 Thursday, Dec 12, 2024 3:40:09 AM (+07)

and

Your Mozilla account was used to sign in Wednesday, Dec 11, 2024 10:45:31 PM (CET)


Are these legit? How can I know?

Each say from mozilla.org/firefox

Help, I received 2 email today saying: Your Mozilla account was used to sign in Firefox on Windows 10 Thursday, Dec 12, 2024 3:40:09 AM (+07) and Your Mozilla account was used to sign in Wednesday, Dec 11, 2024 10:45:31 PM (CET) Are these legit? How can I know? Each say from mozilla.org/firefox

Tất cả các câu trả lời (8)

Check your Firefox account to see if you didn't click the notification login to tell you of logins? Look at the link and check your settings isn't check there when your logged into your account.

https://support.mozilla.org/en-US/users/settings

quizologist said

Are these legit? How can I know? Each say from mozilla.org/firefox

Mozilla account - Managing account data https://support.mozilla.org/en-US/kb/firefox-accounts-managing-account-data

The various Mozilla services you can use with your Mozilla Account https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

If you still think there is suspicious activity on your Mozilla account then see https://support.mozilla.org/en-US/kb/suspicious-activity-my-firefox-account

Được chỉnh sửa bởi James vào

Upon checking, looks like I have a password for firefox created many years ago. Don't recall doing so. I will check into the links posted here and do more research. Interesting that I received 2 emails showing different logins in other countries. Not sure what they could access. Any idea?

Then you need to change your password cause seems like your login has been compromised by other sites that you might've have used the same email login at those sites.

If you change your Mozilla Account password then you will lose what you have Synced to the Sync server since the password encrypts the connection.

Note you are using you Mozilla Account to login and post on this support.mozilla.org site.

Được chỉnh sửa bởi James vào

This is all foreign to me. I have used firefox for years as my browser as I prefer it to Safari. In my connected services there is an Unknown item about 4+ hrs ago that I can not delete. I have setup 2 factor and realize I do not remember my password. If I log out, will Mozilla give me the option to recover by a forgot my password? Taking this one step at a time. Thanks for your patience.

Not sure of what may have been synced, I have 1 mac and 1 PC that use firefox.

After setting up 2 factor auth, I changed my password. That did create the need to authorize password saves or not, which isn't a big deal. I believe having made these changes, my original issue has been resolved. No foreign logins in other countries by unknowns.

Thanks for your assistance.