Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Netflix does not work

  • 4 trả lời
  • 3 gặp vấn đề này
  • 399 lượt xem
  • Trả lời mới nhất được viết bởi TyDraniu
  • Đã giải quyết

Netflix says I need the the latest version of firefox. At the top of the screen it says "Firefox is installing components needed to play the audio or video on this page. Please try again later"

As far as I can tell nothing is installing and I need to actually do something to resolve this issue. Unfortunately I don't know what. Please help me resolve this issue.

Netflix says I need the the latest version of firefox. At the top of the screen it says "Firefox is installing components needed to play the audio or video on this page. Please try again later" As far as I can tell nothing is installing and I need to actually do something to resolve this issue. Unfortunately I don't know what. Please help me resolve this issue.
Đính kèm ảnh chụp màn hình

Giải pháp được chọn

Widevine CDM needs to be downloaded for Netflix. Check if you have it in menu ≡ -> Extensions & Themes -> Plugins.

Check also the value of media.gmp-widevinecdm.lastDownloadFailReason preference in about:config.

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (4)

Giải pháp được chọn

Widevine CDM needs to be downloaded for Netflix. Check if you have it in menu ≡ -> Extensions & Themes -> Plugins.

Check also the value of media.gmp-widevinecdm.lastDownloadFailReason preference in about:config.

Được chỉnh sửa bởi TyDraniu vào

TyDraniu said

Widevine CDM needs to be downloaded for Netflix. Check if you have it in menu ≡ -> Extensions & Themes -> Plugins. Check also the value of media.gmp-widevinecdm.lastDownloadFailReason preference in about:config.

All I found when I searched for "Widevine CDM" was "Widevine L3 Decrypter" and that seems to be something else

Edit: sorry I found it now

Được chỉnh sửa bởi Boklasarmarkus vào

I have this same problem. The posted solution DOES NOT WORK for Linux on ARM. Why isn't this functionality built into Firefox for Linux on ARM like it is in every other version of Firefox?

This issue is already resolved. Please create a new one.