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Can't login to browser profile after changing email

  • 2 trả lời
  • 3 gặp vấn đề này
  • 178 lượt xem
  • Trả lời mới nhất được viết bởi yckmciaiy
  • Đã giải quyết

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

I've changed primary email some time ago and wanted to login using a new device. However, login fails with "Incorrect email case" and response contains my old email under "errors[0].extensions". After that, there is another request doing login with old email, which seem to be successful, however the whole operation fail and page only shows "Something went wrong. Please close this tab and try again.". Trying to login directly with an old email leads to "Primary account email required for sign-in" error. Please assist.

Giải pháp được chọn

For some reason it later switched to requesting code from 2FA, which worked :shrug:

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Login with new email specifically fails after entering confirmation code from mail box

Giải pháp được chọn

For some reason it later switched to requesting code from 2FA, which worked :shrug: