Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

How to delete old sync data so that I can upload a new sync?

  • 8 trả lời
  • 3 gặp vấn đề này
  • 383 lượt xem
  • Trả lời mới nhất được viết bởi Monogram4782
  • Đã giải quyết

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy.

I hope someone can help, thank you!

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!

Được chỉnh sửa bởi amandaazenith vào

Giải pháp được chọn

khuntim said

amandaazenith said

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!

any luck? I have been working on this for a couple days and no luck. deleted all my devices and changed my password, all data is still there. it's been said changing your password will delete old data, didn't work for me.

Nope. Had to make another account entirely and do a fresh sync on it. Seems like a pretty massive oversight on the part of Mozilla but what can you do.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (8)

Can you edit your posting and not have it scrolling text that makes it hard to read.

markwarner22 said

Can you edit your posting and not have it scrolling text that makes it hard to read.

Sorry, no idea how that even happened! Edited it.

amandaazenith said

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!

any luck? I have been working on this for a couple days and no luck. deleted all my devices and changed my password, all data is still there. it's been said changing your password will delete old data, didn't work for me.

Giải pháp được chọn

khuntim said

amandaazenith said

Hello, I've got a bit of an issue with Sync. So, my current sync profile is outdated by ages, and I'd like to delete it completely and update it with all of the information on my desktop browser. But, when I try to enable sync on my desktop it overwrites my desktop profile with all of the outdated information saved on Sync. I can't seem to find anywhere to delete the saved Sync data so that I can upload a new copy. I hope someone can help, thank you!

any luck? I have been working on this for a couple days and no luck. deleted all my devices and changed my password, all data is still there. it's been said changing your password will delete old data, didn't work for me.

Nope. Had to make another account entirely and do a fresh sync on it. Seems like a pretty massive oversight on the part of Mozilla but what can you do.

You can reset the password for the Mozilla Sync Account to remove old data stored on the server.

still unclear about resetting the password. I changed my password and that did nothing. I am going to guess using the "Forgot password" link?

Yes, using the "forgot password" button will clear all data on the Sync server, data stored in the profile folder is not affected.

My friend, you can use this extension to see pretty much every information your Firefox Sync is working with. You can also edit or delete specific records. This extension just saved my day so I actually went to google to look for other people who need it. Enjoy!