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Economist article links fail

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  • Trả lời mới nhất được viết bởi Les

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Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The article actually appears very briefly but then gets overwritten by this error message. I am using an up to date Windows 10 PC.

When I go to Microsoft Edge this behavior does not occur. In Firefox I have tried clearing the data and cache but to no avail.

Any thoughts on dealing with this? I do not want to go through many heroic steps to fix this.

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The article actually appears very briefly but then gets overwritten by this error message. I am using an up to date Windows 10 PC. When I go to Microsoft Edge this behavior does not occur. In Firefox I have tried clearing the data and cache but to no avail. Any thoughts on dealing with this? I do not want to go through many heroic steps to fix this.

Giải pháp được chọn

I don't quite understand. Doesn't Ghostery take the place of my uBlock Origin and doesn't Malwarebytes try to find malware problems in sites? Or does Ghostery do both adblocking and malware blocking?

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Thoughts... How about you post the contents of an email here for us to try.

Hữu ích?

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Hi Les

Thank you for sharing that link. Do you have any add-ons installed in Firefox?

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I have a few extensions: Darkreader Lastpass Malwarebytes browser guard uBlock Origin

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Can you try turning off uBlock Origin?

I think that might be causing a problem with that article loading correctly.

Hữu ích?

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I took the link provided in my previous email and opened a tab with uBlock turned off. Still experienced the problem.

Hữu ích?

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Show the issue. Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Here is what I get. see screenshot

Được chỉnh sửa bởi jonzn4SUSE vào

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The use of Troubleshoot mode did result in the problem disappearing. I guess I will have to sort through which extension has caused the problem.

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If you post a screenshot like mine, it should be easy to see.

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I'll let you know when i disable the right one.

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Jonzn, I do not know what screen shot you want and how it would help. The Economist article I want to read comes up in a new tab like I would expect in Troubleshoot mode. Don't I now have to go back to regular mode and disable some extensions?

Được chỉnh sửa bởi Les vào

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That's why I said to post a screenshot now and we can probably guess which one is causing the issue.

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It's going to be one of these. Malwarebytes browser guard uBlock Origin

You can see from my screenshot that I'm running Ghostery and Adblock Plus with no issues.

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Does this screen shot help? This is in Troubleshoot mode.

Được chỉnh sửa bởi Les vào

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Terrible screenshot. Post a screenshot of the browser not using that terrible tool from Mozilla, but Snipping Tool in Windows. We want to see which add-on is causing the issue which is why you need to just run in normal mode so we can see.

Được chỉnh sửa bởi jonzn4SUSE vào

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OK, I turned off Malwarebytes Browser Guard and the problem disappeared. Thank you for pointing out this diagnostic method !

Now do you guys have any thoughts, if I have to just run without that extension? Or should I let Malwarebytes know and just run without or ...  ?

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OUTSTANDING!!! You can possibly just tweak it for the site.

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I don't know how to tweak it but I'll investigate that avenue. Thank you !!!

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If you click it, there could be some tweaking. Here is a screenshot of Adblock Plus on that site. You should be able to tweak something, if not, remove it and have a good day.  ;-))

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That's why I've been telling you and all the other users to show us the issue. I don't want to, but I'm going to install it... and see what happens.  ;-))

Được chỉnh sửa bởi jonzn4SUSE vào

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