Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Firefox constantly crashing

  • 11 trả lời
  • 0 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi rstiltskin

more options

I'm using openSUSE Tumbleweed and KDE Plasma. Ever since I updated to Plasma 6.1, Firefox crashes constantly when using Wayland. I'm not having this problem if I'm using X11. Crash reports are sent after every crash so I'm sure someone can reference these. When starting Firefox from a console, I got this message after a crash: "[GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#67: error 5: explicit sync is used, but no release point is set"

Will this get fixed with the next Firefox update? Currently using 127.0.

I'm using openSUSE Tumbleweed and KDE Plasma. Ever since I updated to Plasma 6.1, Firefox crashes constantly when using Wayland. I'm not having this problem if I'm using X11. Crash reports are sent after every crash so I'm sure someone can reference these. When starting Firefox from a console, I got this message after a crash: "[GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#67: error 5: explicit sync is used, but no release point is set" Will this get fixed with the next Firefox update? Currently using 127.0.

Tất cả các câu trả lời (11)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Hữu ích?

more options

Here are the five most recent reported crashes:

bp-9b7b4347-93a7-4ba9-9397-be50b0240630 6/30/24, 3:50 PM View bp-ed24c792-ac79-4484-98b3-c42390240630 6/30/24, 12:07 PM View bp-edeed959-9c65-4648-9629-541a90240629 6/29/24, 7:46 AM View bp-25dd4aae-6872-4051-b61d-ddedf0240628 6/28/24, 4:04 PM View bp-012125f0-bdbc-4ee4-8c43-6ac570240627 6/27/24, 5:30 PM View

Hữu ích?

more options

Here a five more recent crashes after some updates to Plasma 6 and Firefox.

bp-aa9f5f9c-32ae-489d-a9ab-50dc70240709 7/9/24, 8:48 AM View bp-29ae200f-7c24-48ac-9bb3-f5e160240709 7/9/24, 8:48 AM View bp-c409c262-bfcb-4d64-812f-2e9520240709 7/9/24, 8:48 AM View bp-fd401042-8154-42d9-986e-7a80d0240709 7/9/24, 8:48 AM View bp-1a388669-4d85-4a67-9a79-76c560240709 7/9/24, 8:48 AM View

Hữu ích?

more options

Some more crash reports from today after updating to the latest Firefox version.

bp-56e66efe-0966-4c1f-be24-12e260240724 bp-ce16d2cb-b782-4081-b782-0debb0240724 bp-1de12e7b-b4c4-43c1-9527-ac6bf0240724 bp-e7de4be3-1a06-4a0f-b6fa-a3d890240724

Hữu ích?

more options

Hey Paul,

He clearly demonstrated to me that the issue is in Wayland since it works in X11. Who's responsible for fixing this KDE / Wayland issue? Sounds like KDE to me.

I tried Wayland, surfed a few sites with no issue. The user needs to provide steps to replicate if it's not happening as soon as the browser opens. Do you have the same issues with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104


Operating System: openSUSE Tumbleweed 20240726 KDE Plasma Version: 6.1.3 KDE Frameworks Version: 6.4.0 Qt Version: 6.7.2 Kernel Version: 6.9.9-1-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 5825U with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP ProBook 455 15.6 inch G9 Notebook PC

Được chỉnh sửa bởi jonzn4SUSE vào

Hữu ích?

more options

Yesterday I ran Firefox in safe mode all day and there were no crashes. It used to crash in safe mode as well after the first update to Plasma 6.1, but there have been several updates since then and yesterday was the first day Firefox didn't crash in safe mode. Today it crashed twice in normal mode, once when I had a password extension enabled, and once when I had Plasma integration enabled. Since I've turned off both of those, I haven't had anymore crashes today.

I've been starting Firefox from a terminal so I can see the output after a crash. I've seen one error I haven't seen before:

"Unexpected error 9 on netlink descriptor 148."

I'm submitting the crash report that might be the one that corresponds with the above error.

bp-303c1de4-66f5-417c-a0e3-a8a760240731

Được chỉnh sửa bởi rstiltskin vào

Hữu ích?

more options

Post a screenshot of the what you're running to start Firefox from the cmd line. I have 4 laptops running or should I say Tumbling and have no such issue.

Hữu ích?

more options

I'm just entering 'firefox -p' and choosing the default Firefox. There hasn't been anyone yet on openSUSE forums who have posted they're having the same problem as I am.

Hữu ích?

more options

rstiltskin said

There hasn't been anyone yet on openSUSE forums who have posted they're having the same problem as I am.

I would ass-u-me because not many start it that way. Interesting way to start if you're not switching all the time. What happens when you run firefox &? Running this also gives you the default profile. My guess is that the way you start Firefox, the process is not in the background. If you wanted to use that same window for something else, it would kill Firefox. Which is why you should put the process in the background using & so that you can continue to use the same windows for something else.

Được chỉnh sửa bởi jonzn4SUSE vào

Hữu ích?

more options

You can do firefox -p & and it should be fine.

Hữu ích?

more options

I'm not sure what adding & to the command does, or what you mean about "switching all the time", but it doesn't matter because I figured it out. Two or three versions of the nvidia driver ago, the installer's default selection changed from "proprietary nvidia" to "MIT/GPL". I went ahead and used the default selection.

It didn't occur to me that this might affect anything until I decided to install an older driver to see if that made any difference to my problem with Firefox. I noticed that the default for the older driver was the proprietary one again. And that's when the light bulbs went off. I installed the proprietary version of the latest driver and the problem with Firefox went away.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.