Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Videos do not play in Firefox

  • 2 trả lời
  • 0 gặp vấn đề này
  • 108 lượt xem
  • Trả lời mới nhất được viết bởi SuMo Bot
  • Đã lưu trữ

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. I've had this happen a couple times and was able to resolve before by installing updates and uninstalling my Mozilla VPN, but this time nothing has worked. I've tried pretty much every solution I could find online:

  • Updating Firefox
  • Updating my computer
  • Running in Incognito
  • Running in troubleshooting mode
  • Allowing autoplay
  • Disabling hardware acceleration
  • Disabling addons
  • Clearing cache and data
  • Enabling/disabling DRM content
  • Installing Windows Media Pack

I'm running Windows 10, and videos seem to work fine in Edge, if that makes any difference.

No videos on any platform will play when I try to open them in Firefox. They are forever stuck on the thumbnail image of the video, and nothing happens when I hit play. I've had this happen a couple times and was able to resolve before by installing updates and uninstalling my Mozilla VPN, but this time nothing has worked. I've tried pretty much every solution I could find online: * Updating Firefox * Updating my computer * Running in Incognito * Running in troubleshooting mode * Allowing autoplay * Disabling hardware acceleration * Disabling addons * Clearing cache and data * Enabling/disabling DRM content * Installing Windows Media Pack I'm running Windows 10, and videos seem to work fine in Edge, if that makes any difference.

Tất cả các câu trả lời (2)

Windows Home or Pro? What security software are you running? Post proof of the issue and provide links.

Here's a few sites that work for me. see screenshot