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Firefox stops working on Mac

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  • 0 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi John Thurstenson

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About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be opened."

If I download Firefox and reinstall it, everything will work fine for another week and then it will do it again. I'm not doing the same thing when it breaks. It does it on both my Mac Mini (macOS 14.5) and my Mac laptop (macOS 12.7.5).

It just started happening in May on both. Nothing has changed on both that I can think of.

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be opened." If I download Firefox and reinstall it, everything will work fine for another week and then it will do it again. I'm not doing the same thing when it breaks. It does it on both my Mac Mini (macOS 14.5) and my Mac laptop (macOS 12.7.5). It just started happening in May on both. Nothing has changed on both that I can think of.
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Được chỉnh sửa bởi John Thurstenson vào

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I searched up any possible answers on the internet and I came across this (posted by Mozilla). Basically, you have to delete firefox and do something with your drives (I'm assuming it's because apple doesn't want people to use anything but Safari). Try to look up on youtube how to do this because honestly I don't fully understand the instructions myself.

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cheddar said

I searched up any possible answers on the internet and I came across this (posted by Mozilla). Basically, you have to delete firefox and do something with your drives (I'm assuming it's because apple doesn't want people to use anything but Safari). Try to look up on youtube how to do this because honestly I don't fully understand the instructions myself.

Did you leave out a link to an article? The image you included describes the steps I'm currently doing to fix it when it breaks.

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Maybe check:

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.

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cor-el said

Maybe check: You can create a new profile as a quick test to see if your current profile is causing the problem. See "Creating a profile": If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.

Thanks for this. In one of those links, there was a link to this process to "Refresh Firefox". I am trying that and will reply here with results: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

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