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Your browser is being managed by your organisation

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Hi all,

I have prompt in Firefox that says "Your browser is being managed by your organisation". I've done a bit of a google and appears to be anti-virus related which I don't have any installed.

Certificates ImportEnterpriseRoots is also set to true.

What would be causing this?

Hi all, I have prompt in Firefox that says "Your browser is being managed by your organisation". I've done a bit of a google and appears to be anti-virus related which I don't have any installed. Certificates ImportEnterpriseRoots is also set to true. What would be causing this?

Tất cả các câu trả lời (7)

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You can click the "Your browser is being managed by your organization" notification or open the about:policies page to see if policies are active and if errors are reported.

You can inspect the Mozilla and Firefox keys with the Windows Registry Editor in HKEY_LOCAL_MACHINE and in HKEY_CURRENT_USER with the Windows Registry Editor to see whether GPO policy rules are active.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\
  • HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox\

The mere presence of the "Mozilla\Firefox\" key is sufficient to make Firefox display this notification, so if you have the Firefox key then remove it and only leave the Mozilla key or remove this key as well if it is empty.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ =>
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\
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Hi, thanks for your reply.

I don't have Mozilla\Firefox in either of:

  • Bulleted list item HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\; or
  • Bulleted list item HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox\

I do have:

  • Bulleted list item HKEY_CURRENT_USER\SOFTWARE\Mozilla; and
  • Bulleted list item HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla
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What is present under HKCU/HTLM \SOFTWARE\Mozilla are the regular entries for the current Firefox installation are aren't related to policies.

What policies are listed on the about:policies page ?

You can open "about:" pages via the location/address bar. The "about:" protocol is used to access special pages. You can find all available about pages listed on the about:about page.

Another way to add policies is via the policies.json file in the distribution folder in the Firefox installation folder.

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Thanks, about:policies is what I had in the first post:

Policy Name / Policy Value Certificates / ImportEnterpriseRoots / true

Sorry, not sure what you're suggesting I do with a policies.json file. I do have a policies.json file within Program Files\Mozilla Firefox\distribution, it has the following:

{

 "policies": {
   "Certificates": {
     "ImportEnterpriseRoots": true
   }
 }

}

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Yes, this policies.json file is the cause if seeing this info bar.

Seeing the "Your browser is being managed by your organization" notification at the top of the Settings page is in most cases caused by security software that uses GPO policy rules or other software that uses a policies.json file in the distribution folder in the profile folder to inject their root certificate (ImportEnterpriseRoots) in Firefox to be able to intercept and scan your internet traffic.

You can click the "Your browser is being managed by your organization" notification or open the about:policies page to see if policies are active and if errors are reported.

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I don't have any software that could do this. How can I problem solve what's causing the issue?

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You can (re)move this policies.json to a safe location, but the file might return if you do not know how it got created and whether there is software that relies on this.