Coincidentally, I am not able to view this webpage (https://www.cnn.com/SPECIALS/cnn.heroes/vote/10/#) either. A spinning circle of dots at the top of the page appear and then disappear in less than a second.

Dropa, Thank you for your reply. Here is the URL to the US SSA website: (https://www.ssa.gov/myaccount/) I believe you will have to create (or have) an account in order to sign in. Also, as mentioned is another URL that I'm not able to open: (https://www.cnn.com/SPECIALS/cnn.heroes/vote/10/#) That CNN web page does not require one to have an account. And, it may be the same problem I am having with the SSA web page? Thank you again, Chris

You can check for issues with Total Cookie Protection. *https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq *https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode ---- This issue can be caused by corrupted cookies or blocked cookies. *check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions" *https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords You can try these steps in case of issues with webpages: You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files. *hold down the Shift key and left-click the Reload button *press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *press "Command + Shift + R" (Mac) Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings). "Remove the Cookies" for websites that cause problems: *Settings -> Privacy & Security<br>Cookies and Site Data: "Manage Data" "Clear the Cache": *Settings -> Privacy & Security<br>Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear *https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox *https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Start Firefox in <b>Troubleshoot Mode</b> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <b>hardware acceleration</b> or <b>userChrome.css</b> is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window *https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems *https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop *https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection *https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track

Thank you Cor-el. By turning off Enhanced Tracking, I was able to login. Thanks again, Chris