Các câu trả lời gần đây cho login to onedrive failshttps://support.mozilla.org/vi/questions/13784672022-06-01T18:12:07-07:00Thank you very much for all the assistance/replies. Problem now solved.
2022-06-01T18:12:07-07:00snarfsovhttps://support.mozilla.org/vi/questions/1378467#answer-1509502<p>Thank you very much for all the assistance/replies. Problem now solved.
</p>You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the ca2022-06-01T03:18:53-07:00cor-elhttps://support.mozilla.org/vi/questions/1378467#answer-1509335<p>You can try these steps in case of issues with webpages:
</p><p>You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
</p>
<ul><li>hold down the Shift key and left-click the Reload button
</li><li>press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
</li><li>press "Command + Shift + R" (Mac)
</li></ul>
<p>Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
</p><p>"Remove the Cookies" for websites that cause problems:
</p>
<ul><li>Settings -&gt; Privacy &amp; Security<br>Cookies and Site Data: "Manage Data"
</li></ul>
<p>"Clear the Cache":
</p>
<ul><li>Settings -&gt; Privacy &amp; Security<br>Cookies and Site Data -&gt; Clear Data -&gt; [X] Cached Web Content -&gt; Clear
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox" rel="nofollow">https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/how-clear-firefox-cache" rel="nofollow">https://support.mozilla.org/en-US/kb/how-clear-firefox-cache</a>
</li></ul>
<p>Start Firefox in <b>Troubleshoot Mode</b> to check if one of the extensions ("3-bar" menu button or Tools -&gt; Add-ons -&gt; Extensions) or if <b>hardware acceleration</b> or <b>userChrome.css</b> is causing the problem.
</p>
<ul><li>switch to the DEFAULT theme: "3-bar" menu button or Tools -&gt; Add-ons -&gt; Themes
</li><li>do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop" rel="nofollow">https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection" rel="nofollow">https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track" rel="nofollow">https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track</a>
</li></ul>
<hr>
<p>If clearing cookies doesn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.
</p>
<ul><li>rename/remove <b>cookies.sqlite</b> (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.
</li></ul>
<p>You can use the button on the "Help -&gt; More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the <b>about:profiles</b> page (Root directory).
</p>
<ul><li>Help -&gt; More Troubleshooting Information -&gt; Profile Folder/Directory:<br>Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder
</li><li><a href="https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data" rel="nofollow">https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data</a>
</li></ul>Well, now I uninstalled Firefox, downloaded latest version, rebooted after uninstall, installed that2022-05-31T22:42:43-07:00snarfsovhttps://support.mozilla.org/vi/questions/1378467#answer-1509289<p>Well, now I uninstalled Firefox, downloaded latest version, rebooted after uninstall, installed that latest version, get prompted for my OneDrive password, takes a long time, and comes up with a blank page. Great stuff.
</p>Oh stop being so dramatic. LMAO
Just for S&Gs try another version and see what happens. https:2022-05-31T11:12:28-07:00jonzn4SUSEhttps://support.mozilla.org/vi/questions/1378467#answer-1509213<p>Oh stop being so dramatic. LMAO
Just for S&amp;Gs try another version and see what happens. <a href="https://www.mozilla.org/en-US/firefox/all/#product-desktop-release" rel="nofollow">https://www.mozilla.org/en-US/firefox/all/#product-desktop-release</a>
Also update to the new version 101.0. May the Schwartz be with you...
</p>Yes I have tried that as well with unfortunately no success :( I'm getting the feeling that my 2022-05-31T07:37:24-07:00snarfsovhttps://support.mozilla.org/vi/questions/1378467#answer-1509195<p>Yes I have tried that as well with unfortunately no success&nbsp;:( I'm getting the feeling that my Firefox days are over and will have to revert to Chrome or Edge. Unless someone here can still come up with a brilliant idea.
</p>Have you already tried disabling Surfshark and rebooting to see if it makes a difference?
2022-05-31T06:29:31-07:00jonzn4SUSEhttps://support.mozilla.org/vi/questions/1378467#answer-1509178<p>Have you already tried disabling Surfshark and rebooting to see if it makes a difference?
</p>Surfshark VPN and standard Windows Defender stuff.
2022-05-30T22:38:08-07:00snarfsovhttps://support.mozilla.org/vi/questions/1378467#answer-1509072<p>Surfshark VPN and standard Windows Defender stuff.
</p>Interesting... several other users are having the same issue.
What security software are you runnin2022-05-30T20:43:29-07:00jonzn4SUSEhttps://support.mozilla.org/vi/questions/1378467#answer-1509065<p>Interesting... several other users are having the same issue.
What security software are you running?
</p>Tried the safe mode and get same problem. Going via login.live.com is easy and can open anything the2022-05-30T20:16:26-07:00snarfsovhttps://support.mozilla.org/vi/questions/1378467#answer-1509062<p>Tried the safe mode and get same problem. Going via <a href="http://login.live.com" rel="nofollow">login.live.com</a> is easy and can open anything there except OneDrive&nbsp;:(
</p>I cleared the cashed stuff, but when trying to log in, I get (after quite a while) https://onedrive.2022-05-30T19:38:27-07:00snarfsovhttps://support.mozilla.org/vi/questions/1378467#answer-1509060<p>I cleared the cashed stuff, but when trying to log in, I get (after quite a while) <a href="https://onedrive.live.com/?gologin=1&amp;wt.mc_id=product_officelive_home&amp;auth=1" rel="nofollow">https://onedrive.live.com/?gologin=1&amp;wt.mc_id=product_officelive_home&amp;auth=1</a> which is a blank page.... Until yesterday I never had a problem and any other browser just lets me log in.
</p>Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-us2022-05-30T19:25:05-07:00jonzn4SUSEhttps://support.mozilla.org/vi/questions/1378467#answer-1509058<p>Have you tried Firefox in Safe Mode? <a href="https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode</a>
Also try clear the browser cache. <a href="https://support.mozilla.org/en-US/kb/how-clear-firefox-cache" rel="nofollow">https://support.mozilla.org/en-US/kb/how-clear-firefox-cache</a>
What's showing for you in the section showing of my screenshot?
What security software are you running?
What happens when you try <a href="http://login.live.com" rel="nofollow">login.live.com</a> and then try to access onedrive?
</p>