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Garbled message retrieval

  • 4 trả lời
  • 2 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi c.s.campbell

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Many messages retrieved from my live.com accounts just show a lot of HTML gobbledygook and I have to browse to my accounts to read them. Also, some are messages I want to copy to another folder in Tbird and save. Is there any way to force Tbird to re-retrieve a message that doesn't download properly?

Thanks, Chris C.

Edit> I should mention that my workaround is to access my account on line and forward the message to myself, but that wrecks the date-time sequencing. Seems like there must be a better solution?

Many messages retrieved from my live.com accounts just show a lot of HTML gobbledygook and I have to browse to my accounts to read them. Also, some are messages I want to copy to another folder in Tbird and save. Is there any way to force Tbird to re-retrieve a message that doesn't download properly? Thanks, Chris C. Edit> I should mention that my workaround is to access my account on line and forward the message to myself, but that wrecks the date-time sequencing. Seems like there must be a better solution?

Được chỉnh sửa bởi c.s.campbell vào

Tất cả các câu trả lời (4)

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Right click the folder, select properties and then the repair button.

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Thanks Matt - I see that I have that option on my custom folders but not on my unified inbox?

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you might also need to rebuild the global index. https://support.mozilla.org/en-US/kb/rebuilding-global-database

But generally the unified folders are generated virtually from the the "real" folders. I am guessing you are calling them custom. So the real inbox for the live account should be showing the same garbled appearance and once fixed be reflected in the unified folders.

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Thanks again - I only looked at a custom folder, I didn't "un-unify" to look at a standard folder, but assumed that would work also.. But that's not something I'd want to have to do every time a message gets garbled.