Cant download
Tried to download firefox browser. It just says in downloads 'Couldn't download - Virus scan failed'. How do I fix this? I did check that my laptop is updated. Security is updated. Scanned laptop for viruses, got nothing. Restarted laptop. No change.
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Tried to download on Microsoft Edge and Opera. Would try on other browsers but can't download anything at all.
So the issue is not just a Firefox issue, but more of Windows issue? What security software are you running? So are you a online, but just cannot download? Are you getting any kind of error message(s)?
What security software do you have?
It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.
What keyboard layout are you using in case you selected a layout that remaps some keys ?
Boot the computer in Windows Safe Mode with network support to see if that has effect.