Unable to securely log in to bank
As of this morning, I cannot log securely in to my bank. I just get a white screen. Other browsers and my mobile app work fine.
Tất cả các câu trả lời (2)
Just a white screen? No error messages or anything?
Please provide a public link (no password) that we can check out. No Personal Information Please !
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
I have had a similar problem since approximately 25 January 2022. I can get into the bank site but some facilities are unavailable. I called the bank and they said they no longer supported Firefox because of some security issue - I did not get the whole story. The bank is the Commonwealth Bank of Australia, can someone at Firefox please work with them to resolve this issue. I do not want my bank telling me what browser to use!!!!!