Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox Crashes on open

  • 1 trả lời
  • 1 gặp vấn đề này
  • 5 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

AdapterDeviceID: 0x0102 AdapterDriverVersion: 9.17.10.4459 AdapterSubsysID: 05891025 AdapterVendorID: 0x8086 AvailablePageFile: 8375844864 AvailablePhysicalMemory: 2657529856 AvailableVirtualMemory: 138531459211264 BlockedDllList: BuildID: 20211119140621 CPUMicrocodeVersion: 0x2f CrashTime: 1642560126 DOMFissionEnabled: 1 DOMIPCEnabled: 1 InstallTime: 1638913971 ModuleSignatureInfo: {"Malwarebytes Corporation":["mbae64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["combase.dll","bcryptPrimitives.dll","msctf.dll","cfgmgr32.dll","twinapi.dll","oleacc.dll","Windows.Globalization.dll","BCP47mrm.dll","icm32.dll","DWrite.dll","Bcp47Langs.dll","directmanipulation.dll","mscms.dll","ColorAdapterClient.dll","textinputframework.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","wininet.dll","winmm.dll","srvcli.dll","wsock32.dll","version.dll","webauthn.dll","urlmon.dll","npmproxy.dll","dbgcore.dll","dbghelp.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","dcomp.dll","nlaapi.dll","CoreUIComponents.dll","propsys.dll","CoreMessaging.dll","wtsapi32.dll","WinTypes.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","winsta.dll","sspicli.dll","userenv.dll","profapi.dll","win32u.dll","bcrypt.dll","ucrtbase.dll","KERNELBASE.dll","wintrust.dll","gdi32full.dll","crypt32.dll","msvcp_win.dll","msvcrt.dll","clbcatq.dll","imm32.dll","setupapi.dll","SHCore.dll","psapi.dll","kernel32.dll","gdi32.dll","shlwapi.dll","oleaut32.dll","ole32.dll","user32.dll","nsi.dll","ws2_32.dll","sechost.dll","advapi32.dll","shell32.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: LoadSheetSync failed with error 80520012 loading built-in stylesheet 'chrome://global/skin/scrollbars.css' Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 624 StartupCrash: 1 StartupTime: 1642560126 SystemMemoryUsePercentage: 58 ThreadIdNameMapping: 5092:"IPC I/O Parent",14132:"Timer",10384:"Link Monitor #1",8076:"Socket Thread",3584:"Permission",13980:"BackgroundThreadPool #1",2380:"JS Watchdog",11160:"BGReadURLs",11856:"TaskController #0",9524:"TaskController #1",12436:"TaskController #2",300:"TaskController #3",2608:"VsyncIOThread",7540:"IPC Launch",11108:"WindowsVsyncThread",1364:"Compositor",10136:"ImageIO",3036:"IPDL Background", Throttleable: 1 TotalPageFile: 12784525312 TotalPhysicalMemory: 6342074368 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 11.43142 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 94.0.2

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x0102 AdapterDriverVersion: 9.17.10.4459 AdapterSubsysID: 05891025 AdapterVendorID: 0x8086 AvailablePageFile: 8375844864 AvailablePhysicalMemory: 2657529856 AvailableVirtualMemory: 138531459211264 BlockedDllList: BuildID: 20211119140621 CPUMicrocodeVersion: 0x2f CrashTime: 1642560126 DOMFissionEnabled: 1 DOMIPCEnabled: 1 InstallTime: 1638913971 ModuleSignatureInfo: {"Malwarebytes Corporation":["mbae64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["combase.dll","bcryptPrimitives.dll","msctf.dll","cfgmgr32.dll","twinapi.dll","oleacc.dll","Windows.Globalization.dll","BCP47mrm.dll","icm32.dll","DWrite.dll","Bcp47Langs.dll","directmanipulation.dll","mscms.dll","ColorAdapterClient.dll","textinputframework.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","wininet.dll","winmm.dll","srvcli.dll","wsock32.dll","version.dll","webauthn.dll","urlmon.dll","npmproxy.dll","dbgcore.dll","dbghelp.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","dcomp.dll","nlaapi.dll","CoreUIComponents.dll","propsys.dll","CoreMessaging.dll","wtsapi32.dll","WinTypes.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","winsta.dll","sspicli.dll","userenv.dll","profapi.dll","win32u.dll","bcrypt.dll","ucrtbase.dll","KERNELBASE.dll","wintrust.dll","gdi32full.dll","crypt32.dll","msvcp_win.dll","msvcrt.dll","clbcatq.dll","imm32.dll","setupapi.dll","SHCore.dll","psapi.dll","kernel32.dll","gdi32.dll","shlwapi.dll","oleaut32.dll","ole32.dll","user32.dll","nsi.dll","ws2_32.dll","sechost.dll","advapi32.dll","shell32.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: LoadSheetSync failed with error 80520012 loading built-in stylesheet 'chrome://global/skin/scrollbars.css' Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 624 StartupCrash: 1 StartupTime: 1642560126 SystemMemoryUsePercentage: 58 ThreadIdNameMapping: 5092:"IPC I/O Parent",14132:"Timer",10384:"Link Monitor #1",8076:"Socket Thread",3584:"Permission",13980:"BackgroundThreadPool #1",2380:"JS Watchdog",11160:"BGReadURLs",11856:"TaskController #0",9524:"TaskController #1",12436:"TaskController #2",300:"TaskController #3",2608:"VsyncIOThread",7540:"IPC Launch",11108:"WindowsVsyncThread",1364:"Compositor",10136:"ImageIO",3036:"IPDL Background", Throttleable: 1 TotalPageFile: 12784525312 TotalPhysicalMemory: 6342074368 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 11.43142 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 94.0.2 This report also contains technical information about the state of the application when it crashed.

Tất cả các câu trả lời (1)

more options

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also Viewing reports outside of Firefox:

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.