Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Unauthorized use

  • 3 trả lời
  • 1 gặp vấn đề này
  • 8 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Someone has logged into my new laptop's Firefox, I've changed my password but they keep logging into my accounts... paypal, amazon, credit cards. Please help me. They've charged almost $500 already

Tất cả các câu trả lời (3)

more options

If you know who it is, report them. Contact your local law enforcement.

Contact ALL credit cards and banks and have your accounts numbers changed. All you need to do is report what happened.

Change immediately ALL passwords on all websites. Also, verify your contact information is correct / not been altered.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

Được chỉnh sửa bởi FredMcD vào

Hữu ích?

more options

I have no idea who it is it just shows MattT pwalktalk01 I called my bank, I blocked them out of my amazon, I'm so upset. $165 + 75 + 175+ 80+90 it's insane. I have MBAM and AVG, I'll try some of the others just to make sure. it's unreal the number of logins that have been tried from my browser.... there's probably 20 on Charter, 6 on AT&T, someone's student loans.. it's just unbelievable. I feel so violated that I can't actually block this person. I turned off sync but it doesn't seem to make a difference. Firefox needs to allow the option to trace people that are stealing our private info.. forcing them to sign out is not enough!

Hữu ích?

more options

Shut down sync NOW ! ! Later, create a new sync.

Delete Account: Look for Delete Account at the bottom of https://accounts.firefox.com/settings

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.