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problem opening a site

  • 9 trả lời
  • 1 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

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I cannot open a particular site: <https://www.bdo.com.ph> on Firefox but am able to do so on other browsers. I just refreshed Firefox, but the problem persists. Please help.

I cannot open a particular site: <https://www.bdo.com.ph> on Firefox but am able to do so on other browsers. I just refreshed Firefox, but the problem persists. Please help.

Tất cả các câu trả lời (9)

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https://www.bdo.com/ appears to be the correct url.

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That's the problem: The link is correct but is not opening.

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Can you show the issue? see screenshot

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I tried to include a screenshot in "Add Images", but i got an error message: "Error uploading image Invalid or no image received".

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Works for me.

I get a page to wait a few seconds to get redirected and end up here:


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
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Really, booms for me.

Được chỉnh sửa bởi jonzn4SUSE vào

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I see, it works in chrome.

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The secure connection doesn't seem the be working in Nightly (97) and Beta/DE (96) for some reason and Firefox shows the PR_IO_TIMEOUT_ERROR error. I see a server redirect to HTTPS in the Network Monitor with the http://protocol, so that part works.

The server is protected by a Akamai Challenge page. I can see the Challenge page in Nightly via http://.

Resolved Challenges are usually stored in a cookie on your computer so make sure you do not block these cookies.

Được chỉnh sửa bởi cor-el vào