Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

don't know how to open .zip files

  • 6 trả lời
  • 1 gặp vấn đề này
  • 11 lượt xem
  • Trả lời mới nhất được viết bởi jonzn4SUSE

more options

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

I don't do this very often plus I'm fairly new to Win 10. I just bought a music album from the Amazon Music store. It is only available in Mp3 and downloaded as a .zip. And there it sits in my Downloaded folder. Please advise. Dick B.

Tất cả các câu trả lời (6)

more options
more options

Well, I did all that and get an error window saying in essence that "Windows cannot open the folder" "The Compressed (zipped) Folder _folder named here_ .zip is invalid."

Previously, I had some attached zip folders to a book I purchased and the same thing happened.

more options

Try to download the ZIP archive in Windows Safe mode to see if that works in case security software is causing problems.

Boot the computer in Windows Safe mode with network support to see if that has effect.

more options

Can you post a screenshot showing the options you get when you right click on the zip file?

more options

Thank you for your continued interest in helping me, however, I must be away until Monday to continue the pursuit. Thank you again.

more options

We'll be here.  ;-))